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Review Keywords Analysis

O'Reilly Auto Parts photo
O'Reilly Auto Parts photo
O'Reilly Auto Parts photo
O'Reilly Auto Parts photo
O'Reilly Auto Parts photo

O'Reilly Auto Parts

Address: 4630 Ridge Ave, Cincinnati, OH 45209, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Battery Services Battery Replacement $100 - $200 Call to Book
Battery Testing $20 - $30 Call to Book
Battery Installation $10 - $20 Call to Book
Windshield Services Windshield Wiper Replacement $15 - $25 Call to Book
Windshield Washer Fluid Refill $5 - $10 Call to Book
Windshield Chip Repair $50 - $100 Call to Book
Auto Parts Sales Engine Oil $10 - $30 Call to Book
Brake Pads $50 - $100 Call to Book
Air Filters $15 - $30 Call to Book
Lighting Solutions Headlight Bulb Replacement $20 - $40 Call to Book
Tail Light Bulb Replacement $15 - $30 Call to Book
Interior Light Bulb Replacement $10 - $20 Call to Book

What people love

From reviews
Parts availability Knowledgeable staff Quick service Helpful staff Excellent customer service Battery availability Friendly service Going above and beyond Nice location Quick in and out

About this business

O'Reilly Auto Parts #2466 store in Cincinnati, Ohio is situated at 4630 Ridge Avenue. Everything at our store is designed to give you the parts and tools you require for every job. The store also offers Store Services. We can start you off on the right foot with free battery testing. We can also install the new wiper blades, bulb replacements, and brake drum and rotor resurfacing. Bring your concerns to our knowledgeable Parts Professional today. O'Reilly Store #2466 is your local choice for everything you need for your car, truck, or SUV. When you shop with us, you will find everything you need, from brake pads and transmission fluid to wiper blades. With 6,500 stores throughout the US, you can be sure O'Reilly Auto Parts has a store near you. O'Reilly Auto Parts in your community is devoted to helping you save money and get the work done. By checking out our sales and utilizing our rebates and coupons, you can maximize your savings on our current ads.

Reviews Summary

The store garnered mixed reviews. It became evident from several of the respondents that the majority of them received excellent service. Many consumers applauded the staff for their professionalism, attention, and empathy. One reader recounted how the staff went above and beyond to help her fix her car, even calling other mechanics to help in a part emergency. These staff selflessly gave top-notch service, further affirming their dedication to customers. Some respondents expressed dissatisfaction with the services received. One customer, for example, revealed that the male staff at the store across the street was sexist. Another respondent said that he waited for a long period and that the customer service did not look welcoming. However, the gender-insensitive respondent praised the gender-neutral respondent and the other staff, who supplied or sold the information most of the customers required. The results are a mixed bag, with some respondents expressing satisfaction and others disappointment.

Frequently asked questions

7 questions
What do O'Reilly Auto Parts clients say about the work?
Customers frequently praise the knowledgeable and helpful staff, specifically mentioning individuals like Kenzie and John. Reviewers highlight their willingness to go above and beyond to assist with car issues, ensuring a positive experience for first-time visitors.
Does O'Reilly Auto Parts offer battery testing services in Cincinnati?
Yes, they provide battery testing as part of their battery services, which also include battery replacement and installation. Reviewers appreciate the assistance they receive, often noting the team's helpfulness in addressing battery-related issues.
What are the operating hours for O'Reilly Auto Parts?
The store hours are as follows: Monday: 7:30 AM - 10:00 PM, Tuesday: 7:30 AM - 10:00 PM, Wednesday: 7:30 AM - 10:00 PM, Thursday: 7:30 AM - 10:00 PM, Friday: 7:30 AM - 10:00 PM, Saturday: 7:30 AM - 10:00 PM, Sunday: 9:00 AM - 9:00 PM.
Can I get help with windshield wiper replacement at this location?
Yes, O'Reilly Auto Parts offers windshield wiper replacement as part of their windshield services. Customers have noted the team's readiness to assist with installations, ensuring a quick and efficient service.
Does O'Reilly Auto Parts provide engine oil and air filters?
Yes, they sell engine oil and air filters as part of their auto parts sales. Customers have found the store to be well-stocked and helpful in locating the specific parts they need for their vehicles.
How does O'Reilly Auto Parts handle customer inquiries?
The team is noted for being responsive and knowledgeable, often assisting customers with various car issues. Reviewers have expressed appreciation for the staff's willingness to provide detailed guidance and support.
Where is O'Reilly Auto Parts located?
4630 Ridge Ave, Cincinnati, OH 45209, USA

Location & directions

Cincinnati, Ohio
O'Reilly Auto Parts
Auto Parts Stores
Address
4630 Ridge Ave, Cincinnati, OH 45209, USA
Hours
Open 7:30 AM - 10:00 PM
O'Reilly Auto Parts Reviews · 4.3 average
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