Friendly staffTimely serviceExcellent repairsHelpful serviceCompleted on timeQuality workWork around scheduleProfessional installationReasonable pricingEfficient repairs
About this business
R & R Auto Body, a 3rd generation family-owned business, has served the Greater Cleveland Area since 1974. Ron Roemer and Kay Roemer founded it as a small shop on the West Side of Cleveland. R & R has become one of the largest independently owned businesses in Greater Cleveland. Although it is now a larger facility, the staff maintains a personal connection with all customers. Following what Ron and Kay taught them, Ron's three sons, Dave, Joe, and Mike, and their grandson Daniel continue to operate the shop.
Our goal is to offer the best possible service to our clients, whether they are repeat customers or new ones.
Accidents are not something that nearly everyone enjoys. We work hard to make the procedure as seamless as possible for our customers. We strive to make your time with us as stress-free as feasible. This covers everything from renting your car to speaking with your insurance provider to providing you with regular updates.
Reviews Summary
The reviews exemplify the overwhelming appreciation customers have had for an auto body shop. The customers highly recommend the shop, and specify that they were punctual, professional, efficient, and friendly. New parts were in order and were readily available when needed for the repairs needed to be done. The pace of the repairs was timely and they were done without delay, which was much appreciated. The business had a team of mechanics who I would describe as highly professional and efficient. They also created a welcoming environment and treated the clients with the utmost respect. Services were awesome. The staff also explain in details so one can understand. The staff were excellently professional and the work was also error free and delivered at the right time. The staff also took time to examine the vehicle and pinpointed the problem one after another. A client was grateful for the use of insurance cover to pay the bill. The company offered an excellent service, which left the clients fully satisfied. The public were happy with the work and the business generated great revenue. Multiple clients who visited were satisfied. The staff were able to meet each client's needs effectively. They were also able to make necessary repairs when the vehicles broke down. They provided client satisfaction for all the clients who visited the car shop. They used quality parts to repair and they used proper technology which made the work to be done on time. The vehicle was also checked before it was handed over to the owner to ensure that all the parts were working. They also provided a warranty for all the services I requested. These reviews were factual and verifiable. These reviews were true and from all the customers there. Some of their social media customers have commended the customers for the quality services they offered to them.
Frequently asked questions
7 questions
What do R & R Auto Body clients say about the work?
Clients frequently praise the quality of repairs, noting the professionalism of the staff and timely completion of work. Many highlight the friendly service and attention to detail, with specific mentions of staff like Joe and Danny for their exceptional customer care.
Does R & R Auto Body handle collision repairs, and what do customers say about their service?
Yes, they offer collision repair services including bumper repair and bodywork repair. Reviewers commend their efficiency and quality, with one noting they repaired a vehicle after an accident in just two weeks, despite supply chain challenges.
Can I get assistance with insurance claims at R & R Auto Body?
Yes, they provide insurance claims assistance, including free claim filing and damage assessment. Customers appreciate the guidance they receive during the claims process, making it easier to navigate insurance requirements.
What types of auto painting services does R & R Auto Body offer?
They offer a range of auto painting services, including full body repaint, touch-up painting, and custom paint jobs. Reviewers have praised their custom paint work and the quality of finishes.
Does R & R Auto Body provide routine maintenance services?
Yes, they offer routine maintenance services such as oil changes, tire rotations, and brake inspections. Customers appreciate their thoroughness and the quality of service during these maintenance visits.
How does R & R Auto Body handle headlight installations?
They provide headlight installation services, including halogen, LED, and xenon headlight replacements. Reviewers have noted the professionalism of the installations and timely service.