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Review Keywords Analysis

  1. US
  2. OH
  3. Cleveland
U-Haul Truck Sales

U-Haul Truck Sales

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Open 7:00 AM-7:00 PM now
5998 Clark Ave, Cleveland, OH 44102, USA Get Directions
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ABOUT   Services Excellence Summary

Three entrepreneurs founded U-Haul, and its headquarters is in Phoenix, Arizona. U-Haul has been in business since 1945 and was established by Leonard Shoen, Anna Mary Carty Shoen, and their family in Ridgefield, Washington. They began their business in a garage owned by Leonard's in-laws. The business was franchised via gas stations. All the U-Haul dealerships and centers serve as one-stop shops. U-Haul firms have a wide range of products and services, including moving trucks and trailers, self-storage, LPG (propane), packing supplies, hitch installation, and wiring. They also rent storage containers and sell other moving-related items. U-Haul can assist you with your one-way move. U-Haul has more than 20,000 rental locations in the United States and Canada. You will undoubtedly find a U-Haul nearby. Planning a one-way move saves you both time and money.

 

SUMMARY   Reviews Summary

The customers have overwhelming positive reviews of U-Haul. Employees such as Keith, Jonathan, and Randy are always down to earth and helpful at times, and they take the time to communicate with clients and answer any questions at ease. This level of assistance creates customers having great experiences. The excellent staff's friendliness and efficiency mention in most reviews, creating clear results. This customer care approach is unchanging, thus fostering good customer satisfaction. Assisting customers in a timely manner is vital for most customers because time can be of the essence, and staff who support this end not only encourage customers but also enable transactions to be done fast to help each person move on to the next one. Helping customers is another significant role of these employees, which they have mastered. They assist, step by step, providing explanations where needed. U-Haul staff are great people who take their time to help and go out of their way to offer the best customer service, as most customers mention. This is what a customer looks for, especially when they are served well and talked to politely with respect and friendliness. Finally, the customers tend to use considerable amounts of money hence sharing the cost with the staff members typically creates trust between customers and the company. They are willing to come back or talk about their experiences to someone else who in turn would visit the same company. U-Haul clients mostly serviced well only to mention anything about studying this company.

 

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Pros & Cons

PROS
professional and ... (1)
definitely be co ... (1)
very polite (1)
fast service (1)
best place (1)
wonderful place (1)
great experience ... (1)
very helpful (1)
U-Haul Truck Sales Reviews: 30. Average Rating: 4.2
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