ADT Security Services

safety and automation services for homes and businesses across the United States – including Columbus, OH. We are also a trusted provider of network and on-the-go solutions so that you and your loved ones can enjoy peace of mind and confidence on the go. ADT's security solutions are easier to access than ever before and offer 24/7 support. ADT is proud to be committed to providing the best customer experience in the industry. We value speed and quality when it comes to monitoring emergency situations & responding quickly. With ADT, you can empower your home and family with all the resources you need to feel secure, even if you're away. Since 1874, we have been the home security industry leader, providing cutting-edge technology and reliable security solutions for Cincinnati, OH, and all United States homes. We also provide security and automation for Columbus, OH, homes so that you can enjoy your security and convenience wherever you are. We secure your home and family with our patented home security equipment, which is easily visible to potential criminals. ADT security systems help deter break-ins, accidents, and other threats to your security.--, 24/7, all year round. ADT security systems are made to work with your...

Most consumers highly complimented their service technician due to their professionalism, friendliness, and the technician's respect to their home. The customers also appreciated the useful guidance provided by the technician and how they addressed any concerns the customer presented. For example, a client complained about wall damages they noticed after installation. And the technician addressed it in a well mannered, instant and more professionally. In addition, roughly 82 percent of customers regarded the technician's ability to show up on time as an asset to the company. Customers were also happy with the security features and how the technician explained it. Many also mentioned that they received an overwhelming amount of information which was beneficial. For example, some customers said that they became secure once the technician explained to them about the system which is believed to be convenient. The customers were also satisfied with the neat and quality installation even though they prepaid for the service. It was also identified 80 percent of customers noticed a lack of pre-notification of the arrival of the technician. This bothered a few customers but the rest did not mind it as long as the professional represented the company well. The installation process was viewed as satisfactory and easy to maneuver by most customers. This was illustrated by one customer's statement stating that he could make any changes they wanted and arm and disarm the security system.