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Auto Glass Discounters

Name: Auto Glass Discounters
Address: Columbus, US
Telephone: +16147563011
Rating: 4.79

100 reviews

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+16147563011

Open 8:00 AM-6:00 PM now

1540 Clara St, Columbus, OH 43211, USA Get Directions

auto glass repair services Top Car Glass Repair Service in United States Top Car Glass Repair Service in Ohio

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ABOUT Services Excellence Summary

Auto Glass Discounters is a Columbus, OH-based windshield repair and replacement shop with expertise and experience fixing all forms of auto glass. Our certified technicians utilize cutting-edge auto glass technology to repair or replace windshields. We are there to assist you. Auto Glass Discounters has been in business in Columbus, Ohio for ten years. We are delighted to say that we now have six other locations. We have been successful. Auto Glass Discounters promises to give you the most trustworthy, productive, and competent auto glass services. We also use only the highest-quality auto glass. Our professional repair and replacement services are performed by highly skilled, certified technicians. Not only that, but Auto Glass Discounters is certified and well-equipped to do the work for the first time; our repairs are assured 100% satisfaction.

SUMMARY Reviews Summary

Auto Glass Discounters reviews suggest a popular choice for car window repair and replacement needs among clients. The business stands out for offering quick service, competitive pricing, and professional customer service. Many reviews noted the convenience of same-day appointments and their affordable prices compared to other providers. In contrast to negative claims about glass availability elsewhere in the comments, all users were confident that the service team would quickly locate the necessary supplies. Clients were pleased to see their vehicles almost immediately and expressed appreciation for the excellent quality of work. The business received positive comments about employees' friendliness and willingness to understand the procedures and costs for glass repair. Multiple users signposted the firm to family or friends and could return for future glass needs.

Cj left a 1 star review

★☆☆☆☆

On TrustAnalytica

Feb 16

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Reputation Change over time

Pros & Cons

PROS

recommend (16)

affordable (6)

highly recommend ... (5)

very professiona ... (5)

great job (4)

great customer s ... (4)

quick service (4)

fast service (3)

friendly service ... (2)

great service (2)

Cons

rude (1)

dirty (1)

disappointed (1)

upset (1)

overpriced (1)

poor service (1)

scratches (1)

not friendly (1)

damages (1)

delayed (1)

Auto Glass Discounters Reviews: 100. Average Rating: 4.8

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Reviews (1) Google Reviews (99)

on Trustanalytica

Fix negative reputation Fix negative reputation

I went with this so called company because of the price. I had about 5/6 delayed reschedules. Not very professional Off the bat. Also They don’t validate their warranty, or the 100% satisfaction they so call “guarantee!” I had this company replace a windshield that a few weeks later started to leak. I had previously found a leak in the sunroof which was resolved before the windshield install. They came to “fix” their first mistake which was left visually unpleasant. The owner Guy Carroll avoided phone calls, phone messages, and text messages. He wasn’t man enough to answer. I then emailed him, and his excuse was to tell me it was not warranted through an email after I paid, the job was done, the leak had occurred, and not before. Not quite sure why anyone would hire/pay for this service if it isn’t warranted. His response to this will be “my staff told you it wasn’t warranted!” That never happened, there’s zero proof, and there’s nothing stating this. No email, no text, no paper to sign stating this. In the pictures he states this himself that they will not warranty it! It would have taken about 20 minutes to fix but You get what you pay for with this guy! Cheap isn’t always better. They have been sent a letter of intent to Pursue them through the courts. There’s a four year statute in Ohio for a breach of warranty, and up to $6k in damages through small claims. Will update later if needed