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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
Integrity Moving and Storage
Integrity Moving and Storage
Integrity Moving and Storage

Integrity Moving and Storage

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2050 Corvair Blvd Unit 1, Columbus, OH 43207, USA Get Directions

4.9

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ABOUT   Services Excellence Summary

Our team of professional and courteous staff has more than three decades of experience to guarantee that your items and valuables are in good hands. We have the expertise to perform any move, no matter how specialized. We have experience in moving pianos and other large items for years. We can also help you move locally, across the city, to a new state, or even overseas. Our managers have more than 100 combined years in the moving industry, as they were previously drivers and movers. They are always available to help you through the entire moving process. Your things aren't going to be sold or subcontracted to another company. This is because the same men responsible for loading your house are in charge of unloading and operating the truck. The crew will be the same as the truck from the start to the end.

 

SUMMARY   Reviews Summary

The Organization was an overall mix of positive and negative reviews. The positive reviews mainly praised the professional staff, their ability to handle the household items with care, and wrote on the site a courteous team. These posts showed people who were glad they used the company. Some also stated they would keep using them in the future are willing to express additional positive comments. There were also positive reviews which highlighted the company's overall organization and their ability to move things with a package quickly and safely. Such reviews stated the company's ability to move their products without destroying them or delaying the customer's importation.amiliar content of the positive reviews included words like professionalism, quickness and courtesy. For instance, one review, which gave a 5-star rating, declared "The guys showed up on time, worked quickly to load and unload, and took excellent care of our items; nothing was damaged. Each member of the team was friendly and polite throughout the day." One particular review from a client named Elyse wrote, " The moving team was well organized, hardworking, efficient, and friendly. They took extra care to make sure that nothing was damaged during the move. I was concerned that not everything would fit in my new condo, but they rearranged everything in a way that made perfect sense and I had room to spare. My stress levels were cut in half! Part of the company's AS2 reviews was also negative. They mainly talked about lost or damaged items, the company's inability to respond promptly, offering to pay higher fees for damaged items, and managers' handling complaints. One review, which came from an angry customer, explained, "I had many issues with Integrity Moving. The movers lost a few boxes of mine, and when I contacted the company's manager, he told me that there was nothing they could do about it. He even suggested that they might have been stolen from my home, which made me feel uncomfortable. The rest of the hidden charges also caused my budget to spiral out of control." Another reviewer wrote, "Integrity Moving was one of the worst moving companies I have ever used. They lost two of my boxes during the move and were unwilling to compensate me for the lost items. The customer service was terrible, and the company was unwilling to take any steps to fix the situation." To finalize the moving Company's reviews generally reveal that users had mixed experiences. Overall, the average ratings received are useful for the clients because different people had different experiences. People who experienced a new and personal service will probably influence potential clients when elevating interest or steering clients away.

 

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Pros & Cons

PROS
recommend (29)
highly recommend ... (15)
on time (12)
very professiona ... (7)
very careful (6)
use them again (5)
easy to work wit ... (4)
will definitely ... (3)
fantastic job (2)
got the job done ... (2)
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Integrity Moving and Storage Reviews: 101. Average Rating: 4.9
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