Reliable Our team at Mattress Firm Diamond Plaza works hard every single day to ensure you get a good night’s sleep. So how do you do it? Our Sleep Experts (r) spend over 200 hours in specialized training to design an individual solution for you. We offer the Love Your Mattress Guarantee (r) so you can shop with confidence. You get top American brands cheaper, including Sealy, Tempur-Pedic, and Sleepy’s. We deliver your brand-new mattress and a 120-night trial (r). This way, we make sure you get your perfect mattress. Most people mistakenly believe that Mattress Firm is in the mattress production business. We are actually in the match-you-with-the-right-mattress-for-you industry. Mattress Firm has helped everybody sleep better for over 90 years. We guarantee the best mattresses at the best prices. Mattress Firm began as a small chain of specialized mattress shops in a few states. Today, we have more than 2400 locations across the nation. Every Sleep Expert(r)’s career begins with 80 hours of training. You can never be trained enough. It’s what makes us unique. We think you’ll get the best service if employees enjoy what they do. They love to come to work every day, which leaves them feeling satisfied by the time they go home. We believe that customers will be shocked by our Sleep Experts (r) who are guaranteed to give the best Love Your Mattress Guarantee. It just means you’ll get the finest comfort, selection, price, and value for your mattress.
The reviews are consistently favorable, with a strong focus on the customer service and expertise of the staff. Ben, Mike, and Mark are described as highly professional, knowledgeable, and attentive when assisting in the selection of the right mattress. Customers appreciated how their needs and budget constraints were considered by the sales staff, resulting in seamless purchases. Many people praised the Mattress Firm in-store shopping experience for its efficiency and the variety of available mattress options. Customer service was, without a doubt, a strong point. The helpful and well-informed team made the complicated process of finding the best mattress and purchasing it much easier. According to the reviews, Mattress Firm's service is highly recommendable.
