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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
Signature Carpet Care & Restoration
Signature Carpet Care & Restoration
Signature Carpet Care & Restoration

Signature Carpet Care & Restoration

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930 Freeway Dr N, Columbus, OH 43229, USA Get Directions

4.8

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ABOUT   Services Excellence Summary

Signature Carpet Care & Restoration was founded in 1992. Signature Carpet Care & Restoration's operators and founders were  Maria and Adam Cox. They respected their employees, who were many of their close friends and family, and they highly valued the service they provided to clients. Signature Carpet Care & Restoration's business grew by word-of-mouth and referrals in Central Ohio. Operating a small company and ensuring every client was happy with every assignment was the most important when they were operating. Jamie Messenger joined Signature Carpet Care & Restoration in 2014. In 1999, he started his career in the service sector. Previous roles included various sales and operations management positions and a brief stint in property management. Jamie's ability to establish lasting connections was crucial to his success in any position he held. He liked making people happy. Jamie thinks that people should do what they say, whether they are clients, workers, vendors, or neighbors. Jamie decided to launch a company when he got the opportunity to do so. Jamie bought Signature Carpet Care and Restoration with his wife Cheryl in June 2017. Jamie wanted to start his firm from day one. One thing that irritated him was when managers failed to realize an employee's value. Jamie frequently recalls saying, "You can't buy someone's hand, but you can buy their heart." Jamie and Cheryl both saw the ideal opportunity to buy the correct business at the perfect time when it appeared in 2017. Signature Carpet Care & Restoration

 

SUMMARY   Reviews Summary

The general theme of the reviews of Signature Carpet Care & Cleaning is extremely positive. They all praise the professionalism and effort that their employees, especially Brandon and Michael, show. Customers say that their carpets look brand new after they are cleaned, and the price for the service is notably reasonable. One review states that the owner Jamie is understanding and compassionate. They took exceptional care of the client in a crisis, even though they were overbooked. The rest of the reviews regarding customer care and performance. They recommend the company to friends and family, and many say loyal customers. Like Brandon's tile floor work, Signature's technicians have demonstrated their ability clearly. Their adaptability in all circumstances, paying particular attention to safety, and first-rate communication are notable throughout the reviews. Therefore, these reviews indicate a positive experience that leads to a loyal customer base and word-of-mouth recommendations.

 

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Pros & Cons

PROS
recommend (15)
highly recommend ... (11)
great job (6)
fantastic job (5)
very professiona ... (5)
excellent job (3)
attention to det ... (3)
on time (3)
amazing job (2)
very personable (2)
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Signature Carpet Care & Restoration Reviews: 41. Average Rating: 4.8
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