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Review Keywords Analysis

US / OH / Columbus
Signature Carpet Care & Restoration photo
Signature Carpet Care & Restoration photo
Signature Carpet Care & Restoration photo
Signature Carpet Care & Restoration photo
Signature Carpet Care & Restoration photo

Signature Carpet Care & Restoration

Address: 930 Freeway Dr N, Columbus, OH 43229, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Carpet Cleaning Residential Carpet Cleaning $80 - $150 Call to Book
Commercial Carpet Cleaning $100 - $200 Call to Book
Pet Stain Removal $50 - $100 Call to Book
Tile Cleaning Kitchen Tile Cleaning $75 - $150 Call to Book
Bathroom Tile Cleaning $75 - $150 Call to Book
Grout Cleaning $50 - $100 Call to Book
Upholstery Cleaning Couch Cleaning $60 - $120 Call to Book
Chair Cleaning $30 - $80 Call to Book
Sectional Cleaning $80 - $150 Call to Book
Carpet Repair Patch Repair $40 - $80 Call to Book
Stretching $75 - $150 Call to Book
Water Damage Restoration $200 - $400 Call to Book
Emergency Cleaning Services Flood Cleaning $200 - $500 Call to Book
Stain Removal $50 - $100 Call to Book
Smoke Damage Restoration $300 - $600 Call to Book

What people love

From reviews
Professional technicians Great results Excellent quality Fair pricing Hardworking staff Timely service Thorough cleaning Accommodating owner Friendly staff Excellent communication

About this business

Signature Carpet Care & Restoration was founded in 1992. Signature Carpet Care & Restoration's operators and founders were  Maria and Adam Cox. They respected their employees, who were many of their close friends and family, and they highly valued the service they provided to clients. Signature Carpet Care & Restoration's business grew by word-of-mouth and referrals in Central Ohio. Operating a small company and ensuring every client was happy with every assignment was the most important when they were operating. Jamie Messenger joined Signature Carpet Care & Restoration in 2014. In 1999, he started his career in the service sector. Previous roles included various sales and operations management positions and a brief stint in property management. Jamie's ability to establish lasting connections was crucial to his success in any position he held. He liked making people happy. Jamie thinks that people should do what they say, whether they are clients, workers, vendors, or neighbors. Jamie decided to launch a company when he got the opportunity to do so. Jamie bought Signature Carpet Care and Restoration with his wife Cheryl in June 2017. Jamie wanted to start his firm from day one. One thing that irritated him was when managers failed to realize an employee's value. Jamie frequently recalls saying, "You can't buy someone's hand, but you can buy their heart." Jamie and Cheryl both saw the ideal opportunity to buy the correct business at the perfect time when it appeared in 2017. Signature Carpet Care & Restoration

Reviews Summary

The general theme of the reviews of Signature Carpet Care & Cleaning is extremely positive. They all praise the professionalism and effort that their employees, especially Brandon and Michael, show. Customers say that their carpets look brand new after they are cleaned, and the price for the service is notably reasonable. One review states that the owner Jamie is understanding and compassionate. They took exceptional care of the client in a crisis, even though they were overbooked. The rest of the reviews regarding customer care and performance. They recommend the company to friends and family, and many say loyal customers. Like Brandon's tile floor work, Signature's technicians have demonstrated their ability clearly. Their adaptability in all circumstances, paying particular attention to safety, and first-rate communication are notable throughout the reviews. Therefore, these reviews indicate a positive experience that leads to a loyal customer base and word-of-mouth recommendations.

Frequently asked questions

7 questions
What do Signature Carpet Care & Restoration clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and attention to detail. Reviewers highlight the exceptional results achieved in both carpet and tile cleaning, with specific mentions of technicians like Michael and Brandon for their thoroughness and friendly service.
Can I get emergency cleaning services in Columbus, and how do customers feel about the response time?
Yes, they offer emergency cleaning services including flood cleaning and smoke damage restoration. Customers appreciate their quick response, often noting the team's willingness to accommodate urgent needs even during busy times.
What services does Signature Carpet Care & Restoration provide?
They offer a range of services including Residential and Commercial Carpet Cleaning, Pet Stain Removal, Kitchen and Bathroom Tile Cleaning, Grout Cleaning, Upholstery Cleaning (Couch, Chair, Sectional), Carpet Repair (Patch Repair, Stretching, Water Damage Restoration), and Emergency Cleaning Services.
What are the operating hours for Signature Carpet Care & Restoration?
Their hours are as follows: Monday: 9:00 AM-4:00 PM, Tuesday: 9:00 AM-4:00 PM, Wednesday: 9:00 AM-4:00 PM, Thursday: 9:00 AM-4:00 PM, Friday: 9:00 AM-4:00 PM, Saturday: Closed, Sunday: Closed.
Does this business handle carpet repair, and what do customers say about the quality?
Yes, they provide carpet repair services including patch repair and water damage restoration. Customers have expressed satisfaction with the quality of repairs, noting that their carpets look as good as new after the service.
Who founded Signature Carpet Care & Restoration, and what values do they emphasize?
Founded by Maria and Adam Cox in 1992, the business emphasizes valuing staff and providing top-notch service. Their commitment to quality has helped them grow through word-of-mouth and referrals in Central Ohio.
Where is Signature Carpet Care & Restoration located?
930 Freeway Dr N, Columbus, OH 43229, USA

Location & directions

Columbus, Ohio
Signature Carpet Care & Restoration
Carpet Cleaning Service
Address
930 Freeway Dr N, Columbus, OH 43229, USA
Hours
Open 9:00 AM - 4:00 PM
Signature Carpet Care & Restoration Reviews · 4.8 average
1 Reviews
G Google 40
S
Sarah
They Always do an awesome job. Carpets always look like new.

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