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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
Star Jewelers
Star Jewelers
Star Jewelers

Star Jewelers

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607 N High St, Columbus, OH 43215, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Star Jewelers moved from its Bexley location to the Short North Arts District in 2014. Explore the redesigned shop at 607 N. High St., Yukon Building! The Star Jewelers team is one-of-a-kind like any stone. Our story began with one poker game in Bolivia. Our founder, Dennis, won an emerald mine in a card game and his cousin gave him a bag of lovely emeralds. Star Jewelers was created. Dennis enrolled at the Gemological Institute of America, New York City. He was awarded the Graduate Gemologist certificate. Although Dennis imagined a career as the gemology equivalent of "Indiana Jones," he returned to Columbus, Ohio, with his girlfriend Elaine. Lazarus asked him to be a fine jewelry counter manager. Dennis and Elaine married in 1986. They had kids. They decided that Elaine and Dennis would be the perfect partnership to start and operate a Bexley jewelry shop. More than twenty years later, the family business decided to go back to its roots. We were grateful for the great relationships we had formed and the strong roots we put down in the Bexley community. We were also able to include our daughter, Rachel, to the mix, allowing us to grow into a larger space, an ideal location for our customers. The business's vision in its transformation from a small store shop to a well-located one was to keep the charm and local touch of our roots. All our clients are our most valuable assets. We truly appreciate your interest in following our growth. We hope you will visit the family business soon.

 

SUMMARY   Reviews Summary

Star Jewelers receive glowing reviews from many customers with the majority noting superb service from the owners and staff. Customers particularly praised the welcoming, courteous and helpful nature of associates like Dennis and Rachel. Many noted that the staff were good at explaining numerous aspects of purchases including diamond education, custom jewelry design, and repair options. Customers also commented on pricing, with some reporting that they were never pressured to make costly purchases and that fair pricing made them long-term customers. One of the standout characteristics of Star Jewelers is their ability to create custom jewelry for customers. Many customers have had specific visions for engagement rings or redesigned jewelry that the Star team made come true. A superb summary of service and could highly recommend this store to all jewelry customers.

 

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Pros & Cons

PROS
recommend (9)
highly recommend ... (5)
helped me (5)
great experience ... (3)
great customer s ... (3)
feel comfortable ... (2)
quality service (2)
down to earth (2)
extremely helpfu ... (2)
recommended (2)
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Cons
disappointed (1)
Star Jewelers Reviews: 49. Average Rating: 4.8
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