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CarMax photo
CarMax photo
CarMax photo

CarMax

Address: 2351 Interstate Dr, Norman, OK 73069, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Sales Used Car Purchase $15,000 - $30,000 Call to Book
Trade-In Services $10,000 - $20,000 Call to Book
Vehicle Financing Options Variable based on credit Call to Book
Vehicle Inspection Multi-Point Inspection $100 - $150 Call to Book
Vehicle History Report $30 - $50 Call to Book
Safety Inspection $70 - $100 Call to Book
Car Selling Services Sell Your Car $4,000 - $20,000 Call to Book
Cash Offers $4,000 - $20,000 Call to Book
Vehicle Trade-Ins $10,000 - $20,000 Call to Book
Warranty and Service Plans Extended Warranty $1,000 - $2,500 Call to Book
Maintenance Packages $500 - $1,500 Call to Book
Service Guarantee Variable Call to Book

About this business

Redefining the car buying experience has always been a hallmark of CarMax, and it continues to be. The company's long-standing commitment to progress, innovation, and customer-first culture has kept it at the forefront of its field. CarMax is continuously evolving its customer promise with the CarMax Buying Experience, a unique purchasing journey that puts the customer in the driver's seat. The company is also the largest used car retailer in the United States due to this. CarMax was the first company to offer "no haggle" pricing. This wedding cake topper has been adorned with a tennis racquet and ball to pay tribute to the couple's love for the game. Both the bride and the groom wore matching tennis shoes to complete the ensemble. Instead of attendants, the couple's four children accompanied them down the aisle as ring-bearers and flower girls. The vintage tennis racquets, which were used to hold the place cards, blended seamlessly with the ceremony's casual elegance.

Reviews Summary

CarMax Norman has exceptional customer reviews, where clients whole- heartedly welcoming the ease of the process when buying or selling cars. The shop offers fair prices, which allow it to be preferable in most scenarios. In particular, one customer praises Scott, pointing out that he had an excellent customer experience. CarMax Norman's non-commissioned staff are highlighted in several reviews as respectful and honest. Saying "no pressure sales tactics," and parallel to that, the customer's interest matters a lot. This is seen when a customer doubts a buy shortly after and they are advised and offered a replacement without a fuss. This is a relationship and not just a business to customers. Another review explained that they got more money than valued upon by the system, "they upped the value after evaluation," they said. So clients love the fact that it is not a business but a loyalty investment. All the good customer experiences people find it peaceful. Everyone needs such peace in trade. President management Blaise corporate ethics analysis shows that most analysis issues are management, sales, and general business conduct. Many customers find that the shop is a haven. The most important thing in CarMax Norman is "trust issues, while people love and continue transacting at the shop."

Frequently asked questions

6 questions
What do CarMax clients say about their experience in Norman?
Reviewers frequently highlight the friendly and attentive staff, the smooth buying process, and the no-pressure sales environment. Specific associates like Scott and Parker are mentioned for their helpfulness, making the experience enjoyable and efficient.
Does CarMax offer a guarantee for their vehicles?
Yes, CarMax provides the 'Love Your Car' guarantee, which includes a 30-day return policy (up to 1500 miles) and 24-hour test drives, ensuring customer satisfaction with their purchase.
What services does CarMax provide for used cars in Norman?
CarMax offers a range of services including Vehicle Sales (Used Car Purchase, Trade-In Services, Vehicle Financing Options), Vehicle Inspection (Multi-Point Inspection, Vehicle History Report, Safety Inspection), Car Selling Services (Sell Your Car, Cash Offers, Vehicle Trade-Ins), and Warranty and Service Plans (Extended Warranty, Maintenance Packages, Service Guarantee).
Can I sell my car at CarMax, and how do customers feel about that process?
Yes, you can sell your car at CarMax. Customers report a quick, easy process with fair cash offers, often close to Kelley Blue Book values. Many appreciate the straightforward nature of the transaction without pressure to buy.
How does CarMax handle vehicle inspections?
CarMax conducts thorough vehicle inspections, including Multi-Point Inspections, Vehicle History Reports, and Safety Inspections, ensuring that customers are informed about the condition of their vehicles before purchase.
Where is CarMax located?
2351 Interstate Dr, Norman, OK 73069, USA

Location & directions

Norman, Oklahoma
CarMax
Used Car Dealer
Address
2351 Interstate Dr, Norman, OK 73069, USA
Hours
Open 11:00 AM - 8:00 PM
CarMax Reviews · 4.1 average
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