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CarMax

Name: CarMax
Address: Norman, US
Telephone: +14053213300
Rating: 4.0583

103 reviews

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+14053213300

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2351 Interstate Dr, Norman, OK 73069, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Oklahoma

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ABOUT Services Excellence Summary

Redefining the car buying experience has always been a hallmark of CarMax, and it continues to be. The company's long-standing commitment to progress, innovation, and customer-first culture has kept it at the forefront of its field. CarMax is continuously evolving its customer promise with the CarMax Buying Experience, a unique purchasing journey that puts the customer in the driver's seat. The company is also the largest used car retailer in the United States due to this. CarMax was the first company to offer "no haggle" pricing. This wedding cake topper has been adorned with a tennis racquet and ball to pay tribute to the couple's love for the game. Both the bride and the groom wore matching tennis shoes to complete the ensemble. Instead of attendants, the couple's four children accompanied them down the aisle as ring-bearers and flower girls. The vintage tennis racquets, which were used to hold the place cards, blended seamlessly with the ceremony's casual elegance.

SUMMARY Reviews Summary

CarMax Norman has exceptional customer reviews, where clients whole- heartedly welcoming the ease of the process when buying or selling cars. The shop offers fair prices, which allow it to be preferable in most scenarios. In particular, one customer praises Scott, pointing out that he had an excellent customer experience. CarMax Norman's non-commissioned staff are highlighted in several reviews as respectful and honest. Saying "no pressure sales tactics," and parallel to that, the customer's interest matters a lot. This is seen when a customer doubts a buy shortly after and they are advised and offered a replacement without a fuss. This is a relationship and not just a business to customers. Another review explained that they got more money than valued upon by the system, "they upped the value after evaluation," they said. So clients love the fact that it is not a business but a loyalty investment. All the good customer experiences people find it peaceful. Everyone needs such peace in trade. President management Blaise corporate ethics analysis shows that most analysis issues are management, sales, and general business conduct. Many customers find that the shop is a haven. The most important thing in CarMax Norman is "trust issues, while people love and continue transacting at the shop."

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (14)

highly recommend ... (8)

very helpful (4)

great experience ... (4)

on time (2)

very professiona ... (2)

wonderful experi ... (2)

very friendly (2)

great people (1)

feel comfortable ... (1)

Cons

damages (2)

waste your time (2)

dirty (2)

slow (1)

will not return (1)

service is terri ... (1)

very disappointe ... (1)

disappointed (1)

terrible service ... (1)

think twice (1)

CarMax Reviews: 103. Average Rating: 4.1

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