At Drexel Paint & Body Shop, we can assure you that we will offer you a high level of customer service. Dent and/or Collision Repair isn't fun for most people, but we want you to enjoy the experience as much as possible. After only one visit, you will see that we genuinely care about you and your car. We have many first-time clients who become long-term ones, returning to us time and again for their dent and collision repair needs. Our expert paint and body technicians are some of the finest we have ever had. Their garage is completely equipped with everything they need to handle your vehicle. Come to our shop to witness why these technicians are so fast, skilled, and convenient.
Reviews Summary
Overall, the body shop has great customer service and does awesome work. Most customers think the shop is extremely client-focused and do a very good quality of the work. Barry, the owner, and the staff are so helpful. They provide a good first time for most reviews. Barry seems helpful and is often mentioned in most of the reviews. Many reviews also talk about how they will tell their friends about the shop in the future. Unfortunately, not everyone has the same opinion. A couple of stories explain the issue with an insurance company not giving them a rental vehicle. Even in these stories, the shop tried their best to make a bad situation better and prioritize open communication. The process is straightforward about awarding business right as soon as the vehicle goes back in sense. The shop could also do a good job of telling everyone that they take great pride in their work. Providing a good experience for every customer is important and the shop can help fix damaged cars. Most customers are happy with their experience and would recommend the shop to others.
Frequently asked questions
7 questions
What do Drexel Paint & Body Shop clients say about the work?
Reviewers consistently praise the quality of work, noting excellent results on repairs and painting. Many highlight the team's professionalism, timely service, and the empathetic approach of staff like Barry, contributing to a positive customer experience.
Does Drexel Paint & Body Shop handle collision repairs in Oklahoma City?
Yes, they offer collision repair services, including frame straightening, airbag replacement, and windshield replacement. Customers have noted their efficiency and thoroughness in handling collision-related repairs.
Can I get assistance with insurance claims at Drexel Paint & Body Shop?
Yes, they provide insurance assistance, including claims assistance, estimate preparation, and direct billing, making the process easier for customers during repairs.
How does Drexel Paint & Body Shop ensure customer satisfaction?
The team prioritizes customer service, as reflected in reviews where clients commend the staff's kindness and willingness to go the extra mile, enhancing the overall repair experience.
What types of painting services does Drexel Paint & Body Shop offer?
They provide various painting services, including full vehicle paint, bumper painting, and touch-up painting, ensuring quality finishes for all types of vehicles.
Does Drexel Paint & Body Shop offer detailing services?
Yes, they offer detailing services, including interior detailing, exterior detailing, and engine detailing, helping to maintain the appearance and cleanliness of your vehicle.