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  1. US
  2. OK
  3. Oklahoma City
J. Willis Auto Body

J. Willis Auto Body

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Open  8:30 AM-5:00 PM now
112 NW 122nd St, Oklahoma City, OK 73114, USA Get Directions
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ABOUT   Services Excellence Summary

J. Willis Auto Body will not only service your vehicles but also treat you as our top priority. We value honesty and believe in providing accurate facts about your car's condition to facilitate repair. Our technicians have certifications in auto body repairs, insurance claims, restorations, collision repairs, custom paint, paintless dent removal, glass and window services, and other paintless dent solutions. We will treat your car like it is our own. With the most advanced equipment in autobody and the latest techniques, our specialists can solve any problems. We are proud to provide auto repair services and car repairs to the Oklahoma City community. Our automotive professionals strive to deliver honest, friendly, and efficient service to all our customers. We are Oklahoma City's best auto shop. Our top-quality brands will meet your needs, whether you need automotive services or auto repair. Contact us for more information.

 

SUMMARY   Reviews Summary

The reviews overwhelmingly laud J Willis Auto Body's excellent service. This praise is especially prevalent in its customer service, professionalism and helpfulness from those who noted how welcoming and stress-relieving the shop made them feel when dealing with a collision. Many of the customers were struck with the quick turnaround time, with one indicating that the shop fixed their vehicle in less than a 30-minute consultation session while the others can have them drive back their cars. It was evident that personal nature of the shop's attention and the way it treated customers has played a significant role in their joy. J Willis was indeed praised as the top choice for anyone who values customer care during stressful times. Personalised attention, quick service and excellent communication are a recurring theme in the reviews, as well as multiple praises for other matters like quality of their work. Reliable car body repair is needed, but being held by the hand during the process is an added customer satisfaction, the many reviews show evident adherence to this. For those who need it. This car repair shop seems to meet and exceed the expectations that the reviewers come in with, showing the customers that they feel better and happier with the services received. Given that most of the customers write a review after being disappointed or satisfied with the service they received, the overwhelmingly positive, customer-focused reviews indicate that this business is top-notch and varied in the kind of satisfaction one can get from it. Besides, satisfied clients will always come back, but unsatisfied ones will always get a reason to return. This indicates that this shop receives many customers who keep on returning. The customer service satisfaction is also varied with many other reviews praising it to help paint, body and auto-repair. Car crashes always ruin your day but...

 

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Ronny left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 10
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Pros & Cons

PROS
recommend (24)
highly recommend ... (8)
great job (3)
affordable (3)
fair pricing (3)
did an amazing j ... (2)
excellent servic ... (2)
very friendly (2)
great work (2)
fair price (2)
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Cons
no response (3)
lack of communic ... (2)
disrespectful (1)

J. Willis Auto Body Reviews: 105. Average Rating: 4.7

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Great repair shop but unscrupulous business practices, never give you direct answer, I paid them $2000 cash to take possession of my vehicle they returned it to me over heated, as there was damage to radiator all fluid had drained out. 18 years old driver kept driving it almost 40 miles, they said they would make it right, they submitted a claim for radiator to my insurance. I’m not going to surrender until they pay for inspection on engine, when it overheats it shuts down but mid kept driving. Cody the manager @ Mustang location is going postal, calling my agent, claims specialist that was assigned my claim. He had refused to give me invoice for $1997 check I wrote. He did nothing to get my money back from insurance, so I was out $2K for 30 days and he didn’t give a rip! He’s hot headed, disrespectful, and he knew I was in doctors office for injection, yet he called State Farm claims on conference call with me trying to bully and badger. I have filed complaint with Insurance Commissions, Attorneys General, and BBB. Be careful if you choose to do business, unorthodox!
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Ronny left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 month ago
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