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Drain Raider Rooter Services LLC

Name: Drain Raider Rooter Services LLC
Address: Eugene, US
Telephone: +15413388848
Rating: 4.4697

66 reviews

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+15413388848

Open 00:00-23:59 now

115 W 8th Ave, Eugene, OR 97401, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Oregon

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ABOUT Services Excellence Summary

Art Ferreira, Sr. of Drain Raider Rooter Services LLC has been cleaning and servicing drains and grease bins in Eugene since 1998. Art is an Oakland Raiders enthusiast who co-founded his local Raider Booster Club. Many local business owners now know him as the “Raider Guy,” and his company is named after him. Art Ferreira, Sr. has been awarded for his Eugene safety, sales, and customer service skills. He also worked at several plumbing companies in the area, where he learned all about drain cleaning equipment and their upkeep. Drain Raider is a professional company that will handle all of your drain cleaning and maintenance requirements.

SUMMARY Reviews Summary

Review Summary: Drain Raider has innumerable glowing client reviews, notably for their swift same-day service and low pricing. Clients are thankful for the quick responses from the company's receptionists and the timely arrivals of the techs. Some gratified clients claim that techs are the best they have ever seen when it comes to professionalism, customer service, and their ability to find the source of a problem quickly. The operators' staff's considerate support. The work's pricing African American does not escape the reviewers' eye. Most clients admit that they will not hesitate to call the company for similar issues in the future because they are competent, always arrive with a plan, and do a great job. This status and a number of best reviews on Drain Raider's BBB profile help other prospective clients to trust the company. Nonetheless, problems like those mentioned in this review suggest that the company has room for growth. The most worrying thing about the review is the pricing structure and how it is influenced or not transparent. This could confuse or overburden customers. Still, the company's commitment to improving indicates that they are a great choice for those who want stress-free and affordable plumbing services. But they every day guarantee their work, there is a large number of positive indicators that support this.

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Reputation Change over time

Pros & Cons

PROS

recommend (13)

highly recommend ... (7)

very professiona ... (5)

can't say enough ... (3)

great service (3)

very prompt (2)

great job (2)

quick service (2)

great prices (2)

on time (2)

Cons

rude (3)

horrible (2)

bad impression (1)

unprofessional (1)

would not recomm ... (1)

not recommend (1)

not helpful (1)

poor customer se ... (1)