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Review Keywords Analysis

  1. US
  2. OR
  3. Eugene
Tom's Plumbing Service, Inc

Tom's Plumbing Service, Inc

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2640 Roosevelt Blvd, Eugene, OR 97402, USA Get Directions
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ABOUT   Services Excellence Summary

Tom's Plumbing Service, Inc. has been serving the Eugene, & Springfield Oregon Areas since 1994. Our owner, Tom, has 40+ years of plumbing training and experience. The company has been around for over 50 years and is family-owned by the second generation. Our number one priority is to keep our customer’s systems running smoothly, or if they are beyond repair, we will give you sound advice about replacement. Our team of professionals is seasoned and does the job correctly the first time so you don't have to repeat it. Tom's knowledge can lead you if your tank is near the end of its lifespan. Energy-efficient water heaters are available to meet your needs.

 

SUMMARY   Reviews Summary

Tom's Plumbing reviews are all positive. Many customers speak to their quick action when addressing serious plumbing issues. They see how fast they can move as crucial to changing their relationship to the client. Tom's work often seems to focus on difficult cases. And many customers feel that they can understand what he says and what he wants better. People learn a lot from the process and do what they want for their projects. Unlike other contractors, Tom resets. This means that all their projects are successful and that no overpricing or new contracts are needed. This is good for the customer but then increases consumer cost and satisfaction. Customers no longer have to wait before accepting the deal in most cases. It prevents disputes due to the influence of written contracts. Also, the work that is done will not be compromised, even if customer acceptance is not implicit. Many things are happening and all of them make the work done by Tom easy. Overall, customers are happy with Tom's performance. They also hope that their work will be extended. Due to the positivity of the customers, learned optimism seems to be affecting their work. They are sure that they can make the customer something further. This is what makes them have a lot of reviews because they satisfy customers. The idea from these reviews is that Tom is one of the few people who can make the customer happy by communicating with them and interpreting their idea. They are ready to adhere to the idea and do the job. Customers can only be happy when they feel appreciated and Tom's services seem to be the only ones that do so.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (5)
highly recommend ... (2)
great job (1)
did an amazing j ... (1)
affordable (1)
amazing job (1)
excellent servic ... (1)
down to earth (1)
great service (1)
great quality (1)
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Cons
no response (3)
rude (2)
unprofessional (2)
horrible (1)

Tom's Plumbing Service, Inc Reviews: 23. Average Rating: 3.7

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