When Bankofier founded it in 2001, he established the company to provide fast IT support and a help desk that clients could access 24x7. Since then, 24x7 has served over 700 businesses. The company's annual retention rate has been maintained at nearly 95% over the last six years. This rate is 17 % more than the national average, showing that 24x7 frequently outperforms its rivals. If you become a victim of cyber-attacks and weren't to blame, they would not call you stupid or ignorant. Other crime victims, such as people who have been robbed, raped, carjacked, or their properties stolen, do not get ridiculed when they inform the police. If your company was hit by a cybercrime incident, the investigation would be handled by experts. You could face fines, penalties, and lawsuits without being warned. Ignorance is not a defense. This big, expensive, and reputation-destroying attack will be pinned on your chest.
Reviews Summary
24/7 IT Solutions earns top marks, boasting a committed and helpful customer service team that provides prompt and effective solutions. For their quick and thorough responses, consumers commend them, singling out technicians like Leo and Zack. Thanks to their 24/7 support, businesses can now solve the majority of these technical problems promptly. Most consumers report that the team has resolved their issues in a matter of a few minutes. A consumer remarked that the technician called them promptly and addressed their difficulty in seconds, allowing them to go on promptly with a typical day. Many of their customers stated that they could back to normal operations within hours after contacting the firm with their issues. Expertise and customer support are in high demand. Business partners have a long-standing partnership with the IT firm and are frequently confident in referring it to others. Customers appreciate the firm's reliability, clarity of procedure, and their eagerness to remain with them until the matter is resolved. 24/7 IT Solutions is a superb option for any business seeking IT services.
Frequently asked questions
7 questions
What do 24x7 I.T. Solutions, Inc. clients say about the work?
Clients frequently commend the team's quick response times and professionalism. Reviewers highlight their efficiency in resolving issues, with many noting the helpfulness of staff like Chris and Steve, who provide timely and effective support.
Does 24x7 I.T. Solutions, Inc. offer remote support services?
Yes, they provide IT Support services, including Remote Support, On-Site Support, and Tech Consultation. This comprehensive approach ensures clients receive assistance tailored to their needs.
Can I get help with virus removal from 24x7 I.T. Solutions, Inc.?
Absolutely, they specialize in Virus & Malware Removal, which includes Virus Removal, Malware Cleanup, and Threat Analysis to keep your systems secure.
How does 24x7 I.T. Solutions, Inc. handle cloud services?
They offer Cloud Services, including Data Backup Solutions, Cloud Storage Solutions, and Cloud Migration Services, ensuring businesses can effectively manage their data in the cloud.
What do customers say about the IT support provided by 24x7 I.T. Solutions, Inc.?
Customers frequently praise the team's promptness and thoroughness. Many reviews highlight the efficiency of staff like Leo and Zack in resolving issues quickly and effectively.
Who founded 24x7 I.T. Solutions, Inc. and when?
Randy Bankofier founded 24x7 I.T. Solutions in 2001, recognizing the need for accessible IT support for small to mid-sized companies.
Where is 24x7 I.T. Solutions, Inc. located?
2080 SE Oak Grove Blvd #2, Portland, OR 97267, USA
Location & directions
Portland, Oregon
24x7 I.T. Solutions, Inc.
Cyber Security Company
Address
2080 SE Oak Grove Blvd #2, Portland, OR 97267, USA