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  1. US
  2. OR
  3. Portland
MiaDonna
MiaDonna
MiaDonna

MiaDonna

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10250 SW Greenburg Rd Suite 125, Portland, OR 97223, USA Get Directions
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ABOUT   Services Excellence Summary

We are the only lab-grown diamond exclusive retailer. Our aim is to make sure that ethical, inexpensive engagement rings and jewelry are on the market. You are aiding in the prevention of child labor and environmental protection. B Corporation Accredited Are you interested in working your own secret agent? If you want, we will create a new design or change the existing model. You can design your own ring, from everyday to special events. You want the look of a MiaDonna design but with a slight variation? Many of our ring components and accessories can be tailored to fit your needs. You may adjust the size of the middle or side stones on the ring, add gemstones to the sides, change the form of the side stones, adjust the size of the center stone or side stones if you wish to keep them the same, make a 2-tone jewelry piece, change the prong to a basket setting, and more. For any changes rumored to our designs, please get in touch.

 

SUMMARY   Reviews Summary

Multiple reviews of MiaDonna's customer service, ethical sourcing, and product quality create optimism. Different reviews share a detailed experience that enthuses and recommends the jeweler; the ring they like or spectacular customer service. There is a love for MiaDonna's transparent pricing and consultation, since most first-time customers have questions. All the way in providing feedback about The staff also addicted the liveliness of phone and chat customer service. Not one of the reviews mention a negative occurrence, but this is not a representative sample of more customers. The Design team is also patient and active in engaging clients to interpret their desires into a personalised ring experience. The client's adaptability to the normal ring design and many resizes is another positive. Every customer has a story and wants to continue shopping there. The uniqueness of MiaDonna's transparent and trusted customer service and products stands out, though some have a unique taste. But the company is recommended in most cases. Customers' romantic pieces and love of shopping at MiaDonna show the company's success.

 

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Pros & Cons

PROS
helped me (3)
very helpful (2)
recommend (2)
accommodating (2)
wide selection (1)
excellent custom ... (1)
responded quickl ... (1)
great experience ... (1)
very friendly (1)
painless (1)
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Cons
awful (1)
unhappy (1)
waste my time (1)
expensive (1)
waste your time (1)
0 stars (1)
not worth (1)
too expensive (1)
disappointed (1)
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MiaDonna Reviews: 41. Average Rating: 4.0

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I never review but feel compelled to spread the word, even if it saves one person from headache. DO NOT BUY HERE. Be warned!!! They claim to be foundation-based and respectful but I have only been met with disrespect and miscommunication that’s resulted in huge loss. Loose settings, horrible customer service and zero transparency. Don’t fall for the lower prices! You get what you pay for! I upgraded my black moissonites to diamonds and was promised I could use the original amount toward the diamonds. After paying the full amount and being told I could get refunded for the black moissonites since they didn’t have them at the time of pick-up, I was met with a she-said she-said and the associate (who is apparently a manager) lied about saying she told me I could get a refund. I am absolutely sick over losing my money and even more sick over the fact she lied. Also, when I went to pick up my ring, I said my name, she handed me the bag and said “have a good day”! I stood there and asked if she needed payment today. I literally could have just said a name and walked out. Your jewelry is not safe here. Horrible operation. Take your money elsewhere and support other local companies. **As you can see from other reviews, they are quick to have an excuse and never take fault. It’s always the clients fault. You want to give your money to a company that’s never on your side? Think wisely.. your future wife will be wearing this the rest of her life.**
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