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  2. PA
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Appalachian Outdoors

Appalachian Outdoors

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131 S Allen St, State College, PA 16801, USA Get Directions
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4.6
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ABOUT   Services Excellence Summary

Appalachian Ski & Outdoors has been a trusted source for high-quality outdoor apparel and equipment since 1974. We carry a wide range of products from renowned outdoor gear brands, including North Face, Mountain Hardwear, and Patagonia. Our selection includes North Face tents and sleeping bags, Mountain Hardwear clothing and gear, Patagonia apparel, as well as backpacks from Osprey Gregory, North Face Mountainsmith and Lowe Alpine. You'll also find backpacks and hiking boots as well as MSR stoves. Chaco sandals are available, Rossignol skiing equipment, Black Diamond climbing gear, Chaco Sandals, Mountainsmith, Lowe Alpine, Osprey, Gregory, North Face, Mountainsmith, and Lowe Alpin. Please contact us at [email protected] if you need more information, or give us a call to get personal attention. We offer a variety of high-end camping equipment and accessories from the following brands in our online store: backpacks and hiking boots; sleeping bags and tents; rock and ice climbing gear, water purifiers and filters, child carriers and sandals; alpine and cross-country skis and snowshoes. We pledge to provide the highest standard of customer service and ensure complete satisfaction.

 

SUMMARY   Reviews Summary

The reviews captured with most customers responding favorably; they express satisfaction with the store’s inventory, staff assistance, and environment. The majority of shoppers do acknowledge that the store carries essential outdoor gear and necessary for all outdoor activities. In addition, customers demonstrate enthusiasm about the range of high-quality products starting from the basic to the luxury; the firm seems to be a preference for its favorable location and high tier. However, some customers may be disadvantaged if they would like to acquire equipment pricier than normal or during promotions. Some shoppers indicate that purchases not worth it, such as winter coats. On the contrary, there are numerous assertions by customers of how the knowledgeable and outgoing staff changed their view of shopping in the store. Many customers, especially when making their first purchases, feel the staff rated the firm positively. In addition, customer reviews also appreciate the store’s reliability because of its policies, and some claim they trust the quality of products and can comfortably buy items from the store. The store has achieved high ratings from customers due to its operational environment, characterized by the ability to interact with pets, like dogs. This creates a homely and welcoming environment, which all believe motivates purchases. In summary, the market indicates an almost perfect market position and numerous ways for success based on customer satisfaction.

 

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Reputation Change over time
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Pros & Cons

PROS
great selection (7)
high quality (4)
very helpful (4)
helpful staff (3)
friendly staff (3)
good selection (2)
very friendly (2)
super helpful (2)
highly recommend ... (2)
recommend (2)
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Cons
disappointed (3)
rude (1)
dissatisfied (1)
so disappointed (1)

Appalachian Outdoors Reviews: 103. Average Rating: 4.6

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