Penske Truck Rental in Philadelphia, PA is proud to offer local moving trucks. With thousands of locations across North America offering a comprehensive selection of equipment and supplies, Penske is the moving supplies and truck rental company for you. We guarantee a clean, well-maintained truck, and a helpful personal assistant will be available at pickup to help with any questions you may have. We also offer 24/7 roadside assistance, flexible cancellation and reservation policies, and professional help. Come visit our Philadelphia, PA location for your moving supplies and truck rentals. We have been moving customers for 50 years. With our simple tools, you may choose exactly the truck you need. Get a quote for a truck rental online or reserve moving truck accessories right now. Just call us, and we’ll walk you through everything.
Reviews Summary
Penske is frequently cited as the first choice for truck rentals, with their friendly and caring customer service and their readiness and support, especially after hours and in emergencies, as well as their easy process and help saving them money and problems during difficult interstate moves. Beyond the customer service, the site is also quick, with modern well-maintained trucks, and effective customer support for hard drop-offs. Customers' repeated experiences of being in a nightmare situation with another company, Enterprise, illustrate how much of a relief Penske was and how much they owe them, surpassing their expectations even when their experience wasn't a hassle. Customers overwhelming recommend Penske for their moving trips and see them as their first choice. Many customers commented that they never post reviews, but Penske had been so great that they were worth posting a review. Several of the dissatisfaction and other dire situations cite Penske and show them as a safe and supportive option as a lot of what could go wrong actually occurring, which leads to such gratitude. They recommend it to everyone and say they will be using it again in the future.
Frequently asked questions
7 questions
What do Penske Truck Rental clients say about the work?
Clients frequently praise the friendly and efficient customer service, with specific mentions of staff members like Jay and Winston. Reviewers also highlight the cleanliness of the trucks and the smooth rental process, emphasizing quick service and personal assistance.
Does Penske Truck Rental offer roadside assistance in Philadelphia, and how do customers feel about it?
Yes, they provide roadside assistance, including towing services and emergency repairs. Customers appreciate the prompt and helpful support during emergencies, noting the team's responsiveness and willingness to assist.
What are the operating hours for Penske Truck Rental in Philadelphia?
The hours are as follows: Monday: 7:00 AM - 5:00 PM, Tuesday: 7:00 AM - 6:00 PM, Wednesday: 7:00 AM - 6:00 PM, Thursday: 7:00 AM - 6:00 PM, Friday: 7:00 AM - 6:00 PM, Saturday: 7:00 AM - 2:00 PM, Sunday: 7:00 AM - 2:30 PM.
Can I get packing assistance from Penske Truck Rental in Philadelphia?
Yes, they offer packing assistance as part of their moving services. Reviewers appreciate the support provided during the packing and loading process, which helps make moving easier.
How does Penske Truck Rental ensure reliability with their trucks?
Penske guarantees a reliable and clean moving truck at the time of pickup. Customers frequently mention receiving well-maintained vehicles ready for use, contributing to a positive rental experience.