Great workProfessional staffFriendly serviceTimely workCustomer serviceLook like newQuality workFast repairsGreat serviceEfficient services
About this business
You may rely on superior customer service from the moment you reach out to us. Our clients may find collisions scary. Rocco's Collision has been helping people through their insurance claims for over 60 years. Our team is amazing and we stand behind them. The expertise and know-how of our team offers peace of mind through the entire process— from the original idea through the final product delivery. We lead the industry with our cutting-edge equipment and proprietary processes. Our master craftspeople and technicians set us apart from other shops. Rocco's Collision is known for its superb team, impeccable quality, and unrivaled speed. Our vehicles get to you quicker than any other company in the industry. Our family-owned business has helped the Rocco team grow and learn with our clients since 1957. Our corporate partners have recognized us as one of the top 100 companies. This has exceeded all of our expectations. Our customer service, quality, and cycle times beat those of all 18,000 of our competitors year after year.
Safety first
We have the knowledge, experience, and equipment necessary to approach the problem of returning each vehicle to its pre-loss condition. Our operating procedures are designed to make people feel secure. We strive to give a rare collision repair experience. Rocco's Collision was established by a group of committed, educated, and technologically sophisticated people. Our company principles can be observed in every location and in the character of all our coworkers. Any person who walks through our doors sees the company's core values—leadership, integrity, and dedication—but also respect, growth, joy, and commitment. Our coworkers are just as important to the Rocco's Collision business.
Reviews Summary
The reviews: from Rocco's Collision Center customers indicate all-around customer satisfaction. The customers were quick to note the excellent customer service, professional work, and fast turnaround times. Customers fair praise for the repair and paint quality. One reviewer was thrilled that Rocco's Collision Center was able to replace their stolen catalyst converter and get them on the road quickly. The general consensus among reviewers was a great customer experience and successful car repairs. There was only a bit of concern from a few users who urged the shop to be more careful during quality control. Many customers praised Rocco's as a great place for car repairs and a top recommendation.
Frequently asked questions
7 questions
What do Rocco's Collision Center clients say about the work?
Customers frequently praise the exceptional quality of repairs, noting that vehicles look brand new after service. Many highlight the professionalism, effective communication, and timely updates throughout the repair process, particularly mentioning staff like Lauren and Mike for their outstanding support.
Does Rocco's Collision Center offer collision repair services, and what do customers think of their work?
Yes, they provide collision repair services including body repair, bumper replacement, and paint restoration. Reviewers commend their ability to restore vehicles efficiently, often mentioning that cars look as good as new after repairs.
How does Rocco's Collision Center handle mechanical repairs, and what feedback do they receive?
They offer mechanical repairs such as catalytic converter replacement, brake service, and suspension repairs. Clients appreciate the swift turnaround, with many noting that repairs are completed quickly and effectively, often within days.
What maintenance services does Rocco's Collision Center provide?
The team offers maintenance services including oil changes, tire rotations, and battery replacements. Customers have expressed satisfaction with the thoroughness and quality of these services, reinforcing the center's reputation for reliability.
What are the operating hours for Rocco's Collision Center?
Their hours are as follows: Monday: 7:30 AM - 5:30 PM, Tuesday: 7:30 AM - 5:30 PM, Wednesday: 7:30 AM - 5:30 PM, Thursday: 7:30 AM - 5:30 PM, Friday: 7:30 AM - 5:30 PM, Saturday: Closed, Sunday: Closed.
Can I expect quick service at Rocco's Collision Center, and what do customers say about their efficiency?
Yes, many reviewers highlight the quick service, often mentioning that their vehicles are returned faster than expected. Customers appreciate the timely updates and the overall efficiency of the repair process.