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  1. US
  2. PA
  3. Pittsburgh
AutoZone Auto Parts

AutoZone Auto Parts

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Open 7:30 AM-9:00 PM now
208 Penn Ave, Pittsburgh, PA 15221, USA Get Directions
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ABOUT   Services Excellence Summary

AutoZone in the Wilkinsburg area can be found at Penn Ave. It has a comprehensive array of vehicle components and accessories, including hard components and maintenance items. When you need auto parts or repair advice, contact us or drop by the AutoZone shop in Wilkinsburg. The 208 Penn Ave AutoZone store in Pittsburgh carries the highest quality auto parts and accessories. Get useful repair advice and learn how to keep your car in excellent running order. Our AutoZone outlets in Pittsburgh, PA deliver free battery testing and charging in-store. This is in addition to our Loan-A Tool(r) plan. The Check Engine Light Tool is Fix Finder, which uses a massive database of ASE-certified mechanics to predict the most likely solution.

 

SUMMARY   Reviews Summary

AutoZone has a string of strong customer service compliments supports. The majority of the clients addressing experienced helpful and knowledgeable personnel. Some of the provided feedback calls out specific employees for being helpful and professional. Important insight is how many clients reported positive experiences while visiting Wilkinsburg or another branch. All personnel seem to be knowledgeable, professional, and constantly willing to serve. Customers seem to recognize Amanda's managerial capability. The range of suggestions stresses an equal measure of positive purchase experience and services. For instance, the battery-starter combination was working, and a staff escorted the customer to their vehicle to help change it before purchasing it. Specifying the part and its installation was a crucial aspect that the reviewer could have missed without the AutoZone staff. The ideal customer experience highlighted is patience, efficiency, attentiveness, and expertise. Support such as diagnosing machinery, explaining its functionality, and looking for a website to read more about the part is the pattern and culture of the personnel. Major praise is for how helpful the employees are when it comes to mundane but essential concerns like how companies priority customer care. Another theme is expertise in car parts, their oscillations and how to diagnose their needs. For instance, one customer noticed a difference by just changing the spark plugs and wires. The differences and increased death time shorten and misfiring stoppages show that the organization is customer-centric. Customers will purchase more than they had planned. The company thrives on the culture that refuses to allow customer problems to remain unsolved. For instance, buying something to increase the gas mileage refers to managing their vehicles' problems. It is vital for clients to leave their problems with people who understand what they require and how to diagnose the issue, create potential solutions, and provide it to the customers who need it. It is crucial because it adds value to car parts and service and confirms that the business is adding value to the customer. Praise is by one customer who says that AutoZone and other car parts are the same since they are readily available anywhere but the labor and expertise and personalized service are what he is seeking, and they are available at AutoZone. It also intensively reuses customers since the experience is unique and has a strict guarantee. Customers seek instances where the guarantor makes it easier for part breakdowns since the choices of other garages look cloudy. Even with the professional review, the offer is not only high regular or standard purchase options. Customers are buying satisfaction, and the service makes it easy for the customer to buy a part repeatedly.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (7)
great service (3)
great work (2)
great customer s ... (2)
helped me (2)
super helpful (2)
very professiona ... (2)
professional and ... (1)
very helpful (1)
great service (1)
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Cons
rude (1)
slow (1)
very bad service ... (1)
AutoZone Auto Parts Reviews: 101. Average Rating: 4.2
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