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Patagonia

Patagonia

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Open  11:00 AM-7:00 PM now
5509 Walnut St, Pittsburgh, PA 15232, USA Get Directions
4.5
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ABOUT   Services Excellence Summary

Our store is just 45 minutes from the southern Appalachian Trail. We have high-quality Patagonia gear and clothing for all. Hiking, trail running, mountain biking, yoga, travel, and backyard BBQs - we have it all. Our staff is well-versed, eco-aware, and plans regular events. Stop in (with a mask) to see our store, know our stock, and meet our fantastic team. Shop our store whenever it is convenient for you, pick up your items free of charge, and avoid long shipping periods. Use our simple and easy In-Store Pickup service. The majority of orders will be prepared within two hours. Click here for more details in our FAQ.

 

SUMMARY   Reviews Summary

Patagonia store merchandise is exceptionally beneficial. This claim is confirmed by comments shared by many buyers. The merchandise's affordability, durability, and appealing electrifying colors and patterns are frequently appreciated. These are general observations that apply to everything from leggings and underwear to coats and sweaters. The store is frequently complimented for its excellent customer service. The employees exhibit a high level of concern for a shopper's needs, and in many parts of the store, they can replicate a store's company's website. Staff members are said to offer friendly and detailed assistance and advice on the products available. Many customers believe that they have received constructive criticism from the employees who have assisted them.plementary examples of excellent customer service were provided, such as helping another customer find the store that sold additional-sized shoes. Another customer shared how a store might track down a particular product that was on hold for vacation for a customer. Online orders and fantastic work customer service are always successful due to a hectic promotion and organization.

 

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Reputation Change over time
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Pros & Cons

PROS
friendly staff (4)
helpful staff (3)
very helpful (3)
helped me (3)
helpful and frie ... (3)
incredibly helpf ... (2)
great experience ... (2)
friendly and hel ... (2)
recommend (2)
great location (2)
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Cons
expensive (2)
poor customer se ... (1)
very expensive (1)
very disappointi ... (1)
disappointing (1)
take my business ... (1)
dirty (1)
useless (1)
extremely rude (1)
rude (1)

Patagonia Reviews: 122. Average Rating: 4.5

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