Professional staffGreat customer serviceQuick repairsQuality workDetailed car returnLong-term customerPolite staffRental car providedOriginal parts usedOrganized facility
About this business
Family-owned and operated Rego's Auto Body has been an autobody shop in Rhode Island and Massachusetts since 1992. Our goal is to provide a warm and welcoming experience. Restoring customer vehicles to original state is the cornerstone of our philosophy. We are proud to offer top-quality replacement parts, highly trained and experienced technicians, and an unwavering commitment to excellence. Our auto body technicians are not only I-CAR Certified, but they are also ASE Certified to ensure the highest level of quality for all vehicles. Our commitment to providing the best service to our customers can be seen in the numerous repeat customers we have. Most of our clients are referrals, and we endeavor to surpass customer expectations so that they will tell others about our service. It is our core belief that customer satisfaction is the most important measure of our success.
Reviews Summary
Customers have shared that the auto body shop is highly professional, inclined to go over and above, and treats clients with care (i.e. customer service and kindness). Many mentioned personalized work with great results. These include a Maserati owner who has been there for a long time and has undergone the seamless processing. The accident victim has it in better condition compared to when it was new, and the others said the same, always best results. The others emphasized welcoming and excellent, on-time delivery. Additionally, the place is clean and organized, and some say it is moving and relaxing, portraying it as better than many car shops. Past customers will only choose this place for their future services. The comments are good because the testimonies are of a perfect and trustworthy group. How the team welcomes and worries about their clients ensures that the comments are never a lie. The auto body shop is like a boutique with the specialized services on offer, as can be seen not only from the comments but also through the customer appreciating it on the visit to the shop. I highly recommend using them.
Frequently asked questions
7 questions
What do Rego's Auto Body clients say about the work?
Clients consistently praise the high-quality repairs and attention to detail at Rego's Auto Body. Many mention their vehicles looking brand new after service, and the friendly, professional staff, particularly highlighting Mike Rego's exceptional customer care throughout the repair process.
Does Rego's Auto Body offer paint services, and what do customers say about them?
Yes, they provide various paint services, including touch up paint, full respray, and custom paint jobs. Customers have noted the meticulous quality of the paintwork, often stating their cars look better than when they first bought them.
Can I get a rental car while my vehicle is being repaired at Rego's Auto Body?
Yes, they offer car rental services, including standard, luxury, and SUV rentals, ensuring customers have transportation while their vehicles are being serviced.
How does Rego's Auto Body handle collision repairs, and what do customers think?
Rego's specializes in collision repair, including dent repair and paintless dent removal. Customers have expressed satisfaction with the seamless process and timely completion of repairs, often noting the shop's ability to exceed expectations.
What can I expect regarding customer service at Rego's Auto Body?
Customers frequently highlight the warm and friendly service at Rego's Auto Body. Many reviews mention the staff's professionalism, punctuality, and their commitment to treating customers like family throughout the repair process.
Does Rego's Auto Body provide frame straightening services?
Yes, they offer frame straightening services, including unibody repair, chassis repair, and suspension alignment, ensuring vehicles are restored to their original structural integrity.