Company: State Auto Body
State Auto Body was established in Providence, Rhode Island, in 1939, and we have taken great satisfaction in providing our customers with exceptional quality and care for more than 75 years.
Every aspect is covered, from the instant your accident happens and is reported to us up to the moment of your car’s safe return to you. To reduce inconvenience, State Auto Body's professionals will deal directly with insurance companies if wanted, so you won’t have to.
Our name is our guarantee. We will never leave you with an unhappy customer. We can only do this because we employ skilled technicians, use the best materials available, and continuously invest in the most modern equipment and methods. Your vehicle will look and function as it did at the time of the accident if you use the latest technology.
You are essential to us. I've heard “Oh, that won't be visible when the car is assembled” or “The guy will never notice.” We don't want to “hit them.” We want to hit the target and have your business for a lifetime.
Visit us, and you’ll see that State Auto Body stands out in profoundly important ways. We choose to use more expensive materials in many cases because we are concerned about the durability of our repairs. We are concerned with the preparation and not just getting your vehicle to the front door. Cutting corners doesn’t result in higher profits.
Reviews Summary
Overall, customers of State Auto Body praise the shop for its excellent customer service. The majority of reviews mention how communicative and professional Steve and his team is throughout the entire process. The meticulous work shows in how good cars look post-repair. Patience is needed as the shop experiences large influxes of customers, though this never affected their turnaround time. Customers who have had clear expectations understand how busy the shop is and they stand by broadly accurate quoted schedules. State Auto Body also seems willing to go the extra mile for their customers. They always extend some form of consideration to clients who are inconvenienced. This includes managing and funding rental cars when the client was left without a vehicle. State Auto Body is recommended even for small repairs based on their ratings.repositories
Frequently asked questions
7 questions
What do State Auto Body clients say about the work?
Reviewers consistently praise the quality of repairs, professionalism, and timely service. Many mention the team's attention to detail, with specific shoutouts to Steve and Mario for their exceptional customer care and the high-quality results of their work.
Does State Auto Body handle collision repair, and what do customers say about their service?
Yes, they offer collision repair services including frame straightening and dent removal. Customers appreciate their efficient handling of repairs and the team's ability to work directly with insurance companies, making the process smoother.
Can I get assistance with my insurance claims at State Auto Body?
Yes, they provide insurance assistance, including free guidance on claims and coordination for rental cars. Many customers have noted how helpful this service is during stressful situations.
What types of minor repairs does State Auto Body offer?
They provide various minor repairs including mirror replacement, fog light replacement, and scratch buffing. Customers have expressed satisfaction with the quick and effective service for these types of repairs.
Does State Auto Body offer paint jobs, and how do clients feel about the results?
Yes, they offer paint jobs as part of their auto body repair services. Clients have reported being very happy with the quality of the paint work, often noting that their vehicles look brand new after repairs.
How does State Auto Body handle glass repairs?
They provide glass repair services, including windshield and side window repairs. Reviewers have highlighted their efficiency and the quality of the repairs, often mentioning quick turnaround times.