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  1. US
  2. RI
  3. Providence
State Auto Body

State Auto Body

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380 Valley St, Providence, RI 02908, USA Get Directions
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ABOUT   Services Excellence Summary

Company: State Auto Body   State Auto Body was established in Providence, Rhode Island, in 1939, and we have taken great satisfaction in providing our customers with exceptional quality and care for more than 75 years. Every aspect is covered, from the instant your accident happens and is reported to us up to the moment of your car’s safe return to you. To reduce inconvenience, State Auto Body's professionals will deal directly with insurance companies if wanted, so you won’t have to. Our name is our guarantee. We will never leave you with an unhappy customer. We can only do this because we employ skilled technicians, use the best materials available, and continuously invest in the most modern equipment and methods. Your vehicle will look and function as it did at the time of the accident if you use the latest technology. You are essential to us. I've heard “Oh, that won't be visible when the car is assembled” or “The guy will never notice.” We don't want to “hit them.” We want to hit the target and have your business for a lifetime. Visit us, and you’ll see that State Auto Body stands out in profoundly important ways. We choose to use more expensive materials in many cases because we are concerned about the durability of our repairs. We are concerned with the preparation and not just getting your vehicle to the front door. Cutting corners doesn’t result in higher profits.

 

SUMMARY   Reviews Summary

Overall, customers of State Auto Body praise the shop for its excellent customer service. The majority of reviews mention how communicative and professional Steve and his team is throughout the entire process. The meticulous work shows in how good cars look post-repair. Patience is needed as the shop experiences large influxes of customers, though this never affected their turnaround time. Customers who have had clear expectations understand how busy the shop is and they stand by broadly accurate quoted schedules. State Auto Body also seems willing to go the extra mile for their customers. They always extend some form of consideration to clients who are inconvenienced. This includes managing and funding rental cars when the client was left without a vehicle. State Auto Body is recommended even for small repairs based on their ratings.repositories

 

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PROS
recommend (24)
highly recommend ... (13)
great service (6)
helped me (5)
recommended (5)
excellent job (5)
very professiona ... (4)
extremely helpfu ... (4)
great job (3)
would go back (3)
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State Auto Body Reviews: 104. Average Rating: 4.8
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