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Auto Simple - Chattanooga

Auto Simple - Chattanooga

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6008 Shallowford Rd Ste 102, Chattanooga, TN 37421, USA Get Directions
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ABOUT   Services Excellence Summary

Auto Simple - Chattanooga Used Car Dealership Auto Simple is here to assist auto buyers in finding the perfect-used vehicles. We are dedicated to helping people get the best-used vehicles available for all budgets and life circumstances. We are a Buy Here Pay Here (BHPH) dealership and offer a fantastic range of used cars and excellent service. You can choose from our extensive pre-owned inventory of sedans, pickup trucks, SUVs, or any other vehicle that fits your lifestyle or driving demands. We realize that no two drivers are the same at our Chattanooga BHPH dealer, which is why our diverse selection includes over 200 cars and trucks from today's leading auto manufacturers. We want to assist you in locating a vehicle that you can love for many years. You can be assured that every one of our used vehicles, including sedans, pickup trucks, SUVs, and trucks, has been pre-owned before being certified and passing our 200-point inspection. This gives you extra peace of mind along with our generous pricing and financing options.

 

SUMMARY   Reviews Summary

The feedback is probably one of the most powerful tools you have when it comes to assessing your customer experience. In general, the reviews are mostly good amid a few concerns. The staff, with Christian, Pete, Taylor, and Gage receiving the most praise, are glue that holds the business together. It is fascinating to learn that the team is patient with customers and goes the extra mile to ensure their needs are met. Many buyers believe that the staff's professionalism and the way they present information to them are excellent. The other aspect of customer experience that is getting a lot of traction is the effort the staff makes to offer valuable insights to clients. This is because significant value addition is something that consumers tend to appreciate. The aspect most buyers seem to focus on is the help that the staff provides. It is particularly heartwarming to see a team praised for the effort they make to get cars for clients. Most buyers say they are happy with their purchase and the help they get from the team. This is an indication that the team provides quality service, a core component of customer experience. The issue that could hurt customer experience mainly concerns the high interest rates. This is something that some buyers have a problem with. Some say they worry that this is taking advantage of the clients, while others think this is not good for those who need a car on loan. The high rates can put off some of them, which can result in them looking for another service provider. In general, the service is satisfactory, and the customers are happy with it.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (20)
highly recommend ... (10)
very friendly (7)
great customer s ... (6)
very helpful (5)
helped me (4)
recommended (4)
great experience ... (3)
very professiona ... (3)
great people (2)
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Cons
pricey (1)
not happy (1)
dissatisfied (1)
no communication ... (1)
0 stars (1)
high prices (1)

Auto Simple - Chattanooga Reviews: 100. Average Rating: 4.7

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John Doe left a 5 star review
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