Helpful staffQuick processGreat customer serviceFriendly serviceAbove and beyondKnowledgeable staffEasy car buyingAffordable pricingProfessional staffNo issues
About this business
DriveTime was launched in 2002 and has more than 140 stores in 27 regions. We are America’s most significant pre-owned vehicle dealer with over 5,000 employees nationwide. We sell more than 1,000,000 pre-owned vehicles annually and assist more than 100,000 clients in becoming vehicle purchasing gurus each year. You will find flexible financing that allows you to access terms that fit your financial plan, even if you have an unfavorable credit score. Our transaction is flexible and comes with an extensive inventory that allows you to shop for a pre-owned car, SUV, or truck hassle-free. You can also quickly access car-buying finances for your car by submitting an online application. You can see features of your customer financing options and the needed downpayment. This way, you will have an enjoyable car buying journey.
Reviews Summary
Customer reviews are extremely positive. Many clients were especially pleased with the quality of customer service. April, Danielle, Ariel, and Chris were mentioned. Many raved about their friendliness, helpfulness, and their ability to make the car purchasing process less stressful. Several customers found their teamwork crucial in making their car purchase faster and easier. Numerous clients were grateful for their assistance in finding the right vehicle. Several customers identified April as the best employee who goes beyond and might aid others in similar circumstances. Multiple clients said that the customer service is excellent and that the team is cooperative enough to enable a smoother, more pleasant car-buying transaction. At DriveTime, a lot of people had a great time and will be returning!
Frequently asked questions
7 questions
What do DriveTime clients say about their experience in Chattanooga?
Customers frequently praise the friendly and helpful staff, particularly mentioning April and Danielle for their professionalism and support throughout the car-buying process. Many reviews highlight the ease of obtaining a vehicle and the team's willingness to assist with all needs.
Does DriveTime offer financing options for used cars, and how flexible are they?
Yes, they provide flexible financing options including auto loans, lease options, and credit assistance, allowing customers to find terms that fit their budget regardless of credit history. This flexibility is a key aspect of their service.
What hours is DriveTime open for business in Chattanooga?
DriveTime's hours are as follows: Monday: 10:00 AM - 7:00 PM, Tuesday: 11:00 AM - 7:00 PM, Wednesday: 11:00 AM - 7:00 PM, Thursday: 11:00 AM - 7:00 PM, Friday: 10:00 AM - 8:00 PM, Saturday: 9:00 AM - 6:00 PM, Sunday: Closed.
Can I trade in my vehicle at DriveTime in Chattanooga?
Yes, DriveTime handles car trade-ins as part of their vehicle sales services. This allows customers to easily transition to a new vehicle while receiving credit for their current one.
What kind of customer support does DriveTime provide after purchasing a vehicle?
They offer after-sales support, consultation services, and insurance guidance to ensure customers have assistance even after the purchase, enhancing the overall buying experience.
Is DriveTime a good option for first-time car buyers, and what do reviewers highlight?
Yes, many reviewers mention that DriveTime is particularly accommodating for first-time buyers. Customers appreciate the team's patience and willingness to explain the buying process, making it less intimidating.