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Review Keywords Analysis

  1. US
  2. TN
  3. Chattanooga
Prestige Cars Inc

Prestige Cars Inc

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2138 Chapman Rd, Chattanooga, TN 37421, USA Get Directions
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ABOUT   Services Excellence Summary

Prestige Cars Inc is a recognized dealership in Chattanooga. Located just a few miles from Chattanooga and Cleveland neighborhoods, our used inventory in Chattanooga is ideal for daily commuting to Cleveland or Chattanooga, ferrying the kids, weekends, and holidays. Our inventory boasts a variety of used vehicles to meet your needs. Prestige Cars has a wide selection of trucks available for sale in Chattanooga and the surrounding areas. We have every truck model, including Chevy trucks and Toyota trucks. We invite you to visit our dealership because we are proud of what we have and we are confident you will get a good deal on a used pickup truck you will love. If you can't find the truck that meets your requirements, please fill out the used truck finder, and one of our used truck experts will get it at a good price for you.

 

SUMMARY   Reviews Summary

The customers' feedback on Prestige Autos is universally positive. A recurring theme in the reviews is the welcoming, unpushy, and honest customer service provided by the sales team, with Roger and Greg standing out. The reviewers speak highly of the staff's friendliness, their ability to understand their customers' requirements, especially the financial aspect, and the comfortable and engaging way they interact with them. The manager, Benny, is also praised for being respectful and hospitable. Many clients found the prices for the used vehicles on sale to be a bit high, but they appreciated how Roger and the company did not belittle them into getting a car that was not within their budget. Prestige Autos allows two-way dialogue, permitting prospects to share their needs without pressure and encourages the salespeople to help them. This indirect engagement of the customer has a positive impact on their behaviour. In contrast, the deal is sweetened by low down payments, unexpected warranties, and excellent financing rates. Reviewers felt that their dealings were characterized by integrity, with extra care for the consumers' proceeds even after sales, the company's product quality, and the tone set by them explained in the showroom and service bay. This creates a customer service legacy that extends beyond one business interaction, encouraging a future, high probability that the reviewing customer will return and form a routine in buying products or seeking services from the reviewed business, that happens to be the case in many of the reviews. Prestige Autos customers are happy with the customer service and appear to return and suggest family and friends. Prestige Autos' customer service is one that many companies want, considering the high customer turnover and good will.

 

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Pros & Cons

PROS
recommend (35)
highly recommend ... (17)
great experience ... (9)
very helpful (6)
helped me (6)
best experience (5)
recommended (4)
great customer s ... (3)
great service (3)
accommodating (3)
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Cons
horrible (1)
no help at all (1)
disappointing (1)

Prestige Cars Inc Reviews: 102. Average Rating: 4.7

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