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Review Keywords Analysis

  1. US
  2. TN
  3. Franklin
Johnston & Associates Insurance
Johnston & Associates Insurance
Johnston & Associates Insurance

Johnston & Associates Insurance

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321 Billingsly Ct STE 18, Franklin, TN 37067, USA Get Directions

5.0

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ABOUT   Services Excellence Summary

Johnston & Associates Insurance Agency Ltd

 

SUMMARY   Reviews Summary

Scott Johnston and John Hatcher from Johnston & Associates have a slew of positive evaluations stating that the customer service is outstanding and that the agents are very attentive and patient. Customers like that the process is streamlined and that the team is transparent and there is no high-pressure sales talk. There is a sense of trust and protection that you get, and many have saved money or landed a great deal when working with Johnston & Associates. One consumer said that they are now saving money every month and the insurance provided is perfect. The team at Johnston & Associates was praised for being responsive, especially by a client who moved out of state and then back to TN and received helpful attention from John. This reviewer also stated that they felt they got a good deal and Scott is very caring and detail-oriented. These insurance agents come highly recommended. Customers praise them and find them service-oriented, attentive, and genuinely looking out for your best interests. Many customers have shown their appreciation for the personalized service and the money they saved from working with these agents. In conclusion, this is a company with strong customer-centric values and one that truly cares about its clients and their needs.

 

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Pros & Cons

PROS
recommend (27)
highly recommend ... (13)
very helpful (9)
very responsive (5)
great job (4)
easy to work wit ... (4)
great people (3)
great service (3)
recommended (3)
great customer s ... (3)
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Johnston & Associates Insurance Reviews: 92. Average Rating: 5.0
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