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Review Keywords Analysis

  1. US
  2. TN
  3. Franklin
Publix Pharmacy at Berry Farms Town Center
Publix Pharmacy at Berry Farms Town Center
Publix Pharmacy at Berry Farms Town Center

Publix Pharmacy at Berry Farms Town Center

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Open 9:00 AM-9:00 PM now
5021 Hughes Crossing, Franklin, TN 37064, USA Get Directions
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3.7

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ABOUT   Services Excellence Summary

Get prescription refills and shop for OTC products at Publix Pharmacy in Berry Farms. Our friendly and knowledgeable team of pharmacists provide patient education, immunizations, health screenings, and more. Want to make it easy? Get the Publix Pharmacy app. Order refills and pay for them on your phone. Find us on Franklin Road in Franklin, TN. Every Feb. 16, we celebrate Innovation Day to remember trailblazers and celebrate their far-reaching influence in the world. An innovator modifies processes, concepts, or items. They are forward-thinkers who change society through their work. Our founder, George Jenkins, was an innovator. Innovators all started from zero, and when George Jenkins founded the 1st Publix store in 1930, he was already brainstorming how to make his store better. Mr. George, as we affectionately call him, aimed to enrich the experience of everyone who walked into his supermarket by introducing advancements such as air conditioning, electric-eye entry doors, and freezer units to his stores. Over 90 years later, we still strive to invent the customer experience and invest in the creativity of our employees.

 

SUMMARY   Reviews Summary

Regular customers describe top-notch customer service at Publix Pharmacy. They praise individual staff members like Kat, Marisa, Sharon, Amanda, and other unnamed staff. These employees are given as helpful, caring, and knowledgeable while going above and beyond for their customers. A father had taken his wife and their new baby home from the hospital close to the pharmacy's closing time. Staff was still by the phone at 5:59 to ensure they could get their medication. The man called the store and received a positive response. Staff was more than helpful when he requested.consumers. The employees' actions show that the company is customer-centric. The positive reviews are likely to benefit the store. This may be as they have created a positive atmosphere. Their employees' efforts and the company's culture will also benefit.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (1)
helped me (1)
helpful and frie ... (1)
best customer se ... (1)
helpful and know ... (1)
Cons
rude (3)
not impressed (2)
horrible custome ... (1)
horrible (1)
poor service (1)
extremely rude (1)
unfriendly (1)
Publix Pharmacy at Berry Farms Town Center Reviews: 21. Average Rating: 3.7
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