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Pipe Wrench Plumbing, Heating & Cooling, Inc.

Name: Pipe Wrench Plumbing, Heating & Cooling, Inc.
Address: Knoxville, US
Telephone: +18653786414
Rating: 4.8476

105 reviews

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+18653786414

Open 00:00-23:59 now

4303 Central Ave Pike, Knoxville, TN 37912, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Tennessee

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ABOUT Services Excellence Summary

Since over two decades, Pipe Wrench Plumbing, Heating & Cooling, Inc. has been offering top-notch HVAC and plumbing services in the region. Our plumbers and HVAC specialists are diligent and focused on quality service delivery. They can address all problems you may have, from a clogged sewer to your home's efficiency issues. Our staff prides in fast, affordable, and permanent solutions. The company is certified, insured, and bonded, and we have upfront prices. We further give a 100% satisfaction guarantee.

SUMMARY Reviews Summary

Customers are most satisfied with the company. They report understanding, excellent service, and professionalism. Communication is a strong suits. They love the detailed information provided to them and the patience shown by the team. Customers are pleased with the work. The team was fast, leaving satisfactory results. Plentiful interactions with staff revealed excellent professional customer service and strong technical knowledge. This expertise expedites projects and increases the acceptance rate of several project estimates. The biggest advantage is the service pricing strategy and repair explanation. The team addressed all concerns and provided the correct information for the entire project. Most customers claim they will return for future service calls. The most important reason is the filing system established in the entry and subsequent orders. Customers' information is available, so a company with more technicians can follow up on a different day. Providing the client with a time window for the appointment is a positive reception to customers. Many older customers trust the information. When the job is complete, the callback is also successful before the customer claims the warranty. Customers' satisfaction is reflected in the potential for return business.

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Reputation Change over time

Pros & Cons

PROS

recommend (13)

great job (13)

very professiona ... (12)

very knowledgeab ... (6)

on time (6)

highly recommend ... (5)

very impressed (5)

fantastic job (5)

excellent job (5)

great service (4)

Cons

unprofessional (1)

feel stupid (1)

too expensive (1)

expensive (1)

too small (1)

do not use (1)