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Rooms To Go

Name: Rooms To Go
Address: Knoxville, US
Telephone: +18656940039
Rating: 4.7885

104 reviews

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+18656940039

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8315 Kingston Pike Ste A, Knoxville, TN 37919, USA Get Directions

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ABOUT Services Excellence Summary

At Rooms To Go, we started with the idea of making furniture shopping easy, comfortable, and quite affordable for our customers. We felt the need to offer them affordable room sets for sale, a trend that has continued to date. Our mission is to make interior decorating an easy job. We have a great selection of designer-curated room packages. This helps to save our customers' money, which is a relatively effortless way of making their homes perfect. It started as a revolutionary idea in the furniture industry in the 1990s. For example, customers could now visualize how entire rooms of furniture would look in their homes. At R2G, we sell room collections instead of individual pieces. This idea removed the tedious work of searching for complementary pieces, saving our shoppers time and money. This new shopping experience changed everything about how we buy furniture. Thus, value was discovered, and it has escalated above the requirements of price shoppers. R2G offers a unique shopping experience that offers all this and more to our customers. Buying just that one piece of furniture may be all you need or you wish to add other accent pieces. These can make your house perfect and your sanctuary. With our inventory, which has thousands of options, you are assured of almost every imaginable style.

SUMMARY Reviews Summary

All the feedback is remarkably positive, emphasising how some salespeople made a material difference to the shopping experience. Especially Ron standout, as he showcased broad product awareness and served as a valuable consultant. The same was with Konstance, for instance, as she provides moral support to customers and assures their choices and guided them through the buying process. These reviews illustrate how much natural talent such as helpfulness and general friendliness are critical for a store as they support the acquisition. Besides, customers also express content about the product variety and the stores' ease of navigating, and this is crucial for the business. This has driven them to suggest that numerous salespersons; Craig, Ginger, and Derek, are competent; they consider buying furniture from Rooms to Go a fun and unstressful undertaking. Rooms to Go is undoubtedly a significant player in the furniture market, given that many clients report satisfaction and improvements in their mood when shopping there.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great experience ... (6)

recommend (5)

very knowledgeab ... (5)

very helpful (4)

good experience (3)

extremely knowle ... (2)

extremely helpfu ... (2)

very friendly (2)

highly recommend ... (2)

helped me (2)

Cons

bad experience (1)

horrible (1)

won't be back (1)

poor customer se ... (1)

useless (1)

Rooms To Go Reviews: 104. Average Rating: 4.8

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