Great customer serviceHelpful staffPatient staffQuick serviceProfessional staffEasy car buyingGreat experienceHelped find vehicleGot me in and outThorough service
About this business
For over 4,000,000 people across the United States, DriveTime has served as a lender. DriveTime's In-House Financing approach, which offers versatile financing options for all customers, is one-of-a-kind. You will have nearly limitless financing opportunities available in our expansive 11,063 inventory of pre-owned cars, trucks, SUVs, and vans fit for you. Our customers have rated us very well, and we aim for their complete satisfaction and the best car selection for them. You can apply for an auto loan and get a good deal on your next car. The terms you'll see on our website are 100% configured to your credit circumstances, including the down payment requirement. This method ensures a more successful and satisfying car-buying experience. DriveTime.com is the leading provider of financing informational services to other financial institutions and used-car dealers.
Reviews Summary
The results from customer reviews are exceptional and have proven the staff's competence across several branches. Many customers are impressed with the staff service. The reviewers praise Preston, Shaquita, and Derek and others for their patience and professionalism. They consider their experiences smooth as they check out affordable vehicles to beneficial customers. Preston conducted excellent communication, while Shaquita and several staff members skillfully guided customers to find their cars. In short, every staff member contributed to the joy and customer satisfaction of their job. They show a positive attitude and are motivated, and this motivates other buyers to buy cars from Drive Time as well.
Frequently asked questions
7 questions
What do DriveTime Used Cars clients say about their customer service?
Customers frequently praise the team for their exceptional service, highlighting staff members like Shaquita and Derek for their patience, attentiveness, and professionalism throughout the buying process. Many express satisfaction with their overall experience and recommend the dealership to others.
Does DriveTime Used Cars offer assistance with loan applications?
Yes, they provide loan application assistance as part of their purchase processing services, ensuring a smooth experience for customers seeking financing options.
Can I trade in my vehicle at DriveTime Used Cars?
Yes, they offer trade-in services as part of their vehicle sales category, allowing customers to trade in their current vehicles when purchasing a new or used car.
How does DriveTime Used Cars ensure a personalized car shopping experience?
DriveTime's in-house financing model allows for personalized loan terms based on individual credit profiles, enhancing the car shopping experience by tailoring options to each customer's needs.
What types of vehicles does DriveTime Used Cars have available?
They offer a vast inventory of over 11,063 used cars, trucks, vans, and SUVs, providing a wide selection to meet various customer preferences and needs.
What services does DriveTime Used Cars provide for customer support?
Their customer support includes sales assistance, financing options consultation, and vehicle information guidance, ensuring customers receive comprehensive assistance throughout the car buying process.