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  1. US
  2. TN
  3. Memphis
Advance Auto Parts

Advance Auto Parts

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Open  7:30 AM-9:00 PM now
213 N Cleveland St, Memphis, TN 38104, USA Get Directions
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ABOUT   Services Excellence Summary

Advance Auto Parts - 213 N CLEVELAND ST Located at 213 North Cleveland St in Memphis, Advance Auto Parts is one the largest auto parts retailers in the USA. Find new and remanufactured parts and maintenance products for every car and truck manufacturer, as well as accessories such as batteries and oil filters. You can order online, or contact your local Memphis store to pick up the parts. Carquest, a division of Advance Auto Parts, Inc., is the U.S.'s largest aftermarket auto parts supplier. Sign up for Speed Perks to save money at participating stores. Advance Auto Parts 213 N Cleveland St Memphis, has everything auto parts shop to keep your car or truck in excellent working order.

 

SUMMARY   Reviews Summary

Reviews of the Advanced Auto Parts store indicate mixed customer experiences. Most appreciate excellent service and employees helpfulness if somewhat lacking in politeness. One reviewer reports several positive experiences, including good performance, amazing help from Lita, who went above and beyond, and other customers who were generally friendly and welcoming. The store carries the required battery, wipers, or water pump. The vehicle parts' right makes sure the availability is confirmed, and customers do not have to go through the hassle of waiting. Some customers are disappointed because of the store's lack of inventory in the part. This store will only reveal the parts they have once you have arrived, knowing it is a long journey from your place. Although the store's prices are still competitive and its employees are helpful, a more significant issue than customer service is the store's inventory management. Other reviewers have conflicting views about whether the staff knew how to greet, and often it was not unified. The store is a place where customers are free to walk in meaning that they must have customer service for them to be able to take care of their customers happy. Customers should ensure the availability of what they need and only shop at Advanced Auto Parts when they don't need the items now. However, this store offers recurring service and exemplary staff and can recommend worthwhile services.

 

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Reputation Change over time
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Pros & Cons

PROS
great customer s ... (3)
very helpful (3)
very helpful (3)
very friendly (3)
good service (2)
great service (2)
friendly service ... (2)
knowledgeable st ... (1)
good people (1)
nice place (1)
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Cons
unprofessional (3)
rude (2)

Advance Auto Parts Reviews: 101. Average Rating: 4.3

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