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  1. US
  2. TN
  3. Memphis
Budget Car and Truck Rental

Budget Car and Truck Rental

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2842 Poplar Ave, Memphis, TN 38111, USA Get Directions
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ABOUT   Services Excellence Summary

Get your rental in under 60 seconds. Rent a vehicle in less than 60 seconds. Find the best value on car rentals with the latest models, including cars, vans, and trucks at Budget Car and Truck Rental of Memphis. Our vehicles have extra options, are typically newer, have low mileage, and are well-maintained. Budget Car and Truck Rental of Memphis is an independent licensee of Budget Rent A Car System, Inc., a distinguished global car rental company. Budget serves the Memphis area and Memphis International Airport. With more than 40 years of service, Budget Memphis can provide the most fuel-efficient and newest models, including sedans, luxury vehicles, convertibles, SUVs, Minivans, Passenger Vans, Cargo Vans, and Moving Trucks. Budget Memphis rents to the sector at competitive rates and is open 7 days a week.

 

SUMMARY   Reviews Summary

The reviews demonstrate that customer service at this rental truck company is excellent. Many customers prominently mentioned staff members using adjectives like "nice," "professional," "knowledgeable," "courteous," "helpful," and "polytes." Many customers wished to thank Barbara and Keisha, as these employees seemed to represent the best of the company. Several consumers said the customer service they received from these employees was among the best they had ever experienced. There seems to be an issue regarding convenient after-hours drop-off but the lack of this service did not seem to trouble most customers. The positive feedback revealed that the company offers good all-around customer service, even in tense circumstances like not having a reservation. Most customers recommend renting from this company because of their great vehicle selection, service, and helpfulness.

 

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Pros & Cons

PROS
very helpful (4)
very friendly (3)
great customer s ... (2)
great place (2)
excellent servic ... (1)
service was grea ... (1)
recommend (1)
friendly service ... (1)
convenient locat ... (1)
great staff (1)
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Cons
horrible (11)
rude (9)
unprofessional (4)
not recommend (4)
dirty (2)
horrible custome ... (2)
awful (2)
would not recomm ... (2)
do not use (1)
very slow (1)
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Budget Car and Truck Rental Reviews: 181. Average Rating: 2.8

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