Great job on repairsGreat customer serviceExcellent communicationProfessional staffTimely repairQuick repairsGreat body workGood serviceHelpful staffExcellent job
About this business
Caliber Collision did not become the largest collision repair company in America by accident. Our dedication to teammates, clients, and communities has been our secret. We have over 1600 repair shops in 41 states and serve customers year-round. We also provide an industry-leading limited lifetime warranty to protect customers throughout vehicle ownership. Our team is dedicated to achieving 100% satisfaction and service. We guarantee that you have taken the first step toward Restoring Your Rhythm of Life when you entrust Caliber with your keys.
Reviews Summary
Customers at Caliber Collision consistently give the shop high marks for their service and professionalism. Many customers singled out their experiences with personnel like Patricia, who kept them updated and was highly professional. Communication was described as seamless and timely. Many happy customers said that the repair service was fast and satisfactory. The staff was also praised for their friendliness; the location is recommended for any damage done to your car's exterior and auto glass. The overall sentiment is one of satisfaction; care facilities offer excellent service for everything from basic to extensive repairs as promised.
Frequently asked questions
6 questions
What do Caliber Collision clients say about the work?
Reviewers frequently praise the quality of repairs, noting that vehicles are restored to factory specifications. Specific staff like Patricia and Kellie receive commendations for their professionalism and communication throughout the repair process.
Does Caliber Collision offer a warranty on repairs?
Yes, they provide an industry-leading limited lifetime warranty that protects customers for the life they own their vehicle, ensuring peace of mind regarding the quality of their repairs.
What types of auto body repairs does Caliber Collision handle?
Caliber Collision offers a range of services including Auto Body Repair (Bumper Repair, Paint Job, Dent Removal), Glass Repair (Windshield Replacement, Window Tinting, Chip Repair), and Mechanical Services (Battery Replacement, Oil Change, Brake Repair).
Can I get a windshield replacement at Caliber Collision in Memphis?
Yes, they provide windshield replacement as part of their glass repair services, along with window tinting and chip repair.
How does Caliber Collision handle customer communication during repairs?
Customers appreciate the excellent communication, with many noting updates via text and proactive outreach from staff, ensuring they are informed throughout the repair process.