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Review Keywords Analysis

US / TN / Memphis
Cooper Freight Service, Inc photo
Cooper Freight Service, Inc photo
Cooper Freight Service, Inc photo
Cooper Freight Service, Inc photo
Cooper Freight Service, Inc photo

Cooper Freight Service, Inc

Address: 1081 Arkansas St, Memphis, TN 38106, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Freight Transport Long-Distance Freight $1.50 - $3.00 per mile Call to Book
Local Deliveries $75 - $150 Call to Book
Specialized Freight $2.00 - $4.00 per mile Call to Book
Driver Support Equipment Maintenance $100 - $300 Call to Book
Fuel Assistance $50 - $100 Call to Book
Training Programs $500 - $1,500 Call to Book
Logistics Management Supply Chain Optimization $200 - $600 Call to Book
Route Planning $100 - $200 Call to Book
Inventory Management $300 - $800 Call to Book
Customer Service 24/7 Support $0 - $100 per month Call to Book
Dispute Resolution $50 - $150 Call to Book
Feedback Management $25 - $75 Call to Book

What people love

From reviews
Family-oriented atmosphere Long-term employees Excellent service Responsive dispatchers Welcoming environment Kind staff Great pay Strong company values Friendly service Clean trucks

About this business

Cooper Freight Service, Inc. is built on long-term relationships with customers, suppliers, employees, and other stakeholders. A committed workforce has safely delivered essential goods and products for 50 years. We continue to achieve this for future generations. Since 1975, Cooper Freight Service is "Dedicated to Service" and started when Henry was delivering freight from Memphis International Airport to and from a Chevrolet pickup truck. This was known as Cooper & Sons. In 1979, the firm was known as Cooper Air Freight Service, Inc., as Henry went into full-time ministry. In the 1980s, Cooper Air Freight Service, Inc. began an LTL business with terminals in Romulus (MI), Memphis (TN), and Grenada (MS). The 1990s saw the company begin to carry truckloads all across the Midwest. Cooper Freight Service, Inc. was established in 2000 and has gone on to service all 48 states. Our LTL and Air Freight capabilities mean we are never late. Henry Cooper, still the owner of the business, continues to operate it. Modern transport has changed a lot, but what has not changed are our family values. We always let Christ make the decision, followed by customer requirements and expectations and each of our staff’s success.

Reviews Summary

Cooper Freight reviews are overwhelmingly positive. The company's strong interpersonal attributes often show up in the many comments on kind-hearted, family-oriented treatment for both customers and employees. The company allows new employees the opportunity to start working independently early. Most employees, like a widow and US veteran, have spent multiple years at the company, highlighting the company's stability and positive work environment. Personal reviews of the drivers, like Josh, Annette, and Dennis, are extremely positive, and reviews on the equipment provide for them are also great. The amount of respect and consideration they provide for each employee creates an impression, someone has value and is important. Employee safety is discussed in the way the company comforts and informs us about it. This work environment is replacing the company and its high compensation both in terms of pay and benefits available like the best in the industry. The company maintains an outstanding reputation with its customers through continual clarification and training for its employees and public relations events. Employee benefit packages and bonuses are reasonable and excellent, and the work-life balance is also rated high overall. In general, the company is highly recommended from a professional standpoint. Cooper Freight is a trustworthy, reliable, and customer-sensitive agency that treats its staff well. (237 words)

Frequently asked questions

7 questions
What do Cooper Freight Service, Inc clients say about the work?
Clients frequently praise the punctuality and responsiveness of the team, highlighting the care taken with loads and the friendly atmosphere. Reviewers mention the dedication of staff like Dispatchers Josh and Annette, and the overall integrity of the company.
Does Cooper Freight Service, Inc offer specialized freight transport in Memphis?
Yes, they provide specialized freight transport along with long-distance freight and local deliveries. Their commitment to service has been evident for over 50 years, ensuring safe and reliable delivery of essential products.
How does Cooper Freight Service, Inc support its drivers?
The company offers comprehensive driver support, including equipment maintenance, fuel assistance, and training programs. Reviewers emphasize the family-oriented culture and the respect shown to drivers, contributing to a positive work environment.
What are the hours of operation for Cooper Freight Service, Inc?
Their hours are as follows: Monday: 7:00 AM - 5:00 PM, Tuesday: 7:00 AM - 5:00 PM, Wednesday: 7:00 AM - 5:00 PM, Thursday: 7:00 AM - 5:00 PM, Friday: 7:00 AM - 5:00 PM, Saturday: 7:00 AM - 1:00 PM, Sunday: Closed.
Can I get help with logistics management from Cooper Freight Service, Inc?
Absolutely! They offer logistics management services, including supply chain optimization, route planning, and inventory management, ensuring efficient operations for their clients.
What happens if I have a dispute with Cooper Freight Service, Inc?
They have a dedicated customer service team that handles dispute resolution effectively. Reviewers appreciate their commitment to resolving issues and managing feedback, contributing to a positive customer experience.
Where is Cooper Freight Service, Inc located?
1081 Arkansas St, Memphis, TN 38106, USA

Location & directions

Memphis, Tennessee
Cooper Freight Service, Inc
Trucking Company
Address
1081 Arkansas St, Memphis, TN 38106, USA
Hours
Closed Now
Cooper Freight Service, Inc Reviews · 4.6 average
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