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  1. US
  2. TN
  3. Memphis
Joe Stewart Body Shop

Joe Stewart Body Shop

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2916 Summer Ave, Memphis, TN 38112, USA Get Directions
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3.9

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ABOUT   Services Excellence Summary

Joe Stewart Body Shop is, and has always been, a family-owned and operated business. Since 1969, we've been a leader in the collision repair industry by setting the standard for others to follow. We're proud of our history of quality and service, as we've grown and evolved with the constantly changing automotive industry. Located in Memphis, Joe Stewart Body Shop has become one of the leading auto repair shops in the city. We can confidently claim to be Memphis's most reliable and affordable auto repair center with over 50 years of experience. For generations, the Stewart family has been the first choice for all types of auto body repairs. You will not only have a happy and satisfied customer but also a lifelong friend in the Stewart family. Our repair facility is equipped with highly-trained, knowledgeable, and skilled craftsmen. Each repair technician is qualified to repair your vehicle. Additionally, we use the best equipment to ensure precision and accuracy in every repair. We don't claim to be the best at what we do, but we diligently work to prove it every day. Why trust your car to any random auto body shop when you can trust it to the best auto repair shop in Memphis/Joe Stewart Body Shop? We pay attention to you and all of your auto body repair needs. Joe Stewart Body Shop is the only collision repair center in the Mid-South that will keep you informed about your car while it is in our care. From getting a comprehensive estimate to guiding you through the insurance claim process, to explaining the actual repair work your car needs, we're here to keep you in the loop.

 

SUMMARY   Reviews Summary

Reviews of Joe Stewart's Body Shop overwhelmingly show customer satisfaction. The review below boasts of the team's exceptional service & professionalism during the difficult process resulting from an insurance company's complications. In another review, the client praises them for their quick response & excellent repairs. They acknowledge that the delays are beyond the company's control & the team keeps clients informed all along so that the customer is better informed. The review gives at 4.9 rating. One client points out that the company did a great job on their car, with a significant delay in parts but good management. Clients mention the friendly, professional staff who ensure the best for their clients feels welcome. The experience assures that the car is restored to its original condition. However, one common problem is that the experienced technicians need the vectored data.to be finished in time to meet the deadline. As shown by the high response rate and quick feedback from the company for one of the clients the data is extremely important. One client also shows satisfaction with the free repair for the minor damage despite its age in a fourth review. Most clients have been loyal to the firm which is a sign of professionalism. The service and professionalism have made clients loyal to the company for a long time. That is also why the majority of clients have considered the shop for 15 to 20 years since they moved to Germantown. The customer service also impressed the most recent client, who hit a street curb. This is shown since the car was small, it would not have had detailed work on. The staff replaced the parts for free as an act of kindness though she was a first time client. She says she was grateful for the always welcoming and helpful technicians and that the massage was a nice touch. This is not something that a lot of the companies could have offered. Many of the comments show that the staff are polite since they take the cars close to the entrance of the company and do the donkey work for you. This act shows a caring team. All customers experience the same, responsive, and efficient technicians. - the customer is happy, the company is consistent.

 

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Pros & Cons

PROS
recommend (13)
highly recommend ... (9)
recommended (6)
highly recommend ... (3)
very satisfied (2)
great customer s ... (2)
very friendly (2)
extremely nice (2)
great work (2)
very happy (2)
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Cons
not recommend (2)
worst experience ... (2)
disappointed (2)
no communication ... (2)
rude (2)
unresponsive (2)
lack of communic ... (2)
0 stars (1)
take my business ... (1)
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Joe Stewart Body Shop Reviews: 104. Average Rating: 3.9
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