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Review Keywords Analysis

  1. US
  2. TN
  3. Memphis
Kismet Property Management
Kismet Property Management
Kismet Property Management
Kismet Property Management

Kismet Property Management

3.0
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ABOUT   Services Excellence Summary

Kismet Property Management, LLC. is situated in Memphis, TN, and serves Midtown, East Memphis, Cordova, Germantown, Collierville, and all areas in-between. Our numerous properties of high quality and variety demonstrate our established standing. Attention to detail, clear communication, and hard work to enhance property conditions and values are routine. Kismet Property Management, LLC. offers professional residential property management service in Memphis, TN. We are locally owned and managed and have a large portfolio of quality properties. We have excellent knowledge of our hometown and surrounding areas. We are dedicated to providing experienced and professional management services for our owners. Our tenants will find well-maintained and desirable rental properties with a touch of warmth, kindness, and professionalism. Establishing a good relationship with our clients is our goal in terms of trust, reliability, and open communication. Our services aim to exceed our clients' expectations by ensuring their trust, time savings, respect, and appreciation.

 

SUMMARY   Reviews Summary

The Kismet Property Management has commendable reviews. Its warm and welcoming community environment that values tenants. It is established over more than ten years, and customers leasing their rental buildings have positively acknowledged their services. In these time of the pandemic, the property management has always shown massive support to their tenants. Kismet Property Management have uniue business strategies and ethics that makes the business attractive to many people. Renting from Kismet Property Management is interesting and you will never think of moving to another company. The property manager has a firm personality and responds to the tenants in approximately the same day of requesting for maintenance. The property manager should be well organised, good in showing the available rentals and familiar with MS Office. The BDM responded and has been very kind and awesome, and she was detailed and thorough about the property. Other tenants said about the maintenance team who work well and in time. One of the tenants said in an interview that she has contacted the maintenance team and her problem was solved early. The building is also secure and people roam around throughout day and night. I have also noticed large families in the building who have also spent long in the apartments.

 

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Richard left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 11
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Kismet Property Management Reviews: 93. Average Rating: 3.0

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Kismet Property is the embodiment of everything terrible about trying to rent from a property management company and not actual humans. I moved to the Memphis area, and before even touching down, I called LaTasha Smith, one of the realtors handling a property for $550/month. I explained to her my situation of needing a short-term lease. I told her my credit score was not the best because of a derogatory mark that I was disputing and even trying to settle. I told her about my new job and showed her the offer letter, which showed that I made more than enough for the unit AND that I’d be willing to pay a higher deposit. I told her this new job would help me better my credit score, and I even hoped to rent one of their more significant properties once my situation improved. In all this, I prefaced, “I do not want to waste my time if I’m going to get denied.” Ms. Smith said she would contact her supervisor and get back to me. She never did. I reached back out to her, and she told me to go ahead and apply. The following day, they deny me. I tried to reach out to everyone at Kismet, and no one responded. Then, when they responded, they brought up my credit score, and I was baffled because we talked about that, and they said it shouldn’t be a problem. They robbed me of $50 for an application fee, and other reviews will tell you these are not good people. Poor communication, manipulative, and I hope people go in another direction than go with this company.
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Richard left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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