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Review Keywords Analysis

US / TN / Memphis
Local Mortgage Inc. photo
Local Mortgage Inc. photo
Local Mortgage Inc. photo
Local Mortgage Inc. photo

Local Mortgage Inc.

Address: 5350 Poplar Ave Suite 850, Memphis, TN 38119, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Mortgage Services Home Purchase Loans $3000 - $5000
Mortgage Refinancing $2000 - $4000
Pre-Approval Services $50 - $150
Appraisal Services Property Appraisal $450 - $650
Loan Appraisal $500 - $700
Breach of Contract Appraisal $500 - $800
Loan Processing Document Preparation $300 - $500
Loan Underwriting $400 - $600
Loan Closing $600 - $800
Customer Service Client Consultation $100 - $300
Question & Answer Support $50 - $150
Follow-up Services $50 - $100

What people love

From reviews
Quick communication Responsive team Competitive rates Great communication Smooth process Knowledgeable staff Timely responses Professional service Quick loan completion Supportive team

About this business

Travis Chapman started Local Mortgage after serving as the director of big and successful mortgage operations for a bank for several years. We aimed to be closer to our clients and return to a smaller company. Despite being based in Tennessee, we operate in multiple states across the United States. We aren't located in Tennessee, as you might have guessed. We are more concerned with service than about the location. We are a family business that values people more than numbers. We aimed to provide "LOCAL" services from the beginning. This means you will work with professionals and staff on your loan. They are available to answer calls and respond quickly to emails and texts. The mortgage process is handled by them. They are very skilled and help customers find the best mortgage for them every day. Our staff receives high marks for their work. Our customers receive personal service and receive lower rates than others. Our company has grown by serving a large area from here. By making these savings and others customers save thousands on their mortgage every day.

Reviews Summary

The Local Mortgage reviews depict customer satisfaction, with many expressing gratitude for their services. One reviewer recounts how Chase was constantly accessible and prompt to reply, with a special mention for Loan Manager Corrie, who communicated well. The rates were fair, as revealed by a homeowner who also dreaded multiple offers. Additionally, Austin's excellent work saved money on closing costs. Other reviewers commend the company's speed and transparency. In the face of losing a loan application, the Pune-based company still accepted the halfway mark, showing its flexibility and neatness. Customers were taken care of by professional loan officers, good communication and a wealth of support. The customers thanked Jordon, Trey, and other officers for being patient and compassionate. Local Mortgage has also received positive feedback on the timeliness of the loan. Few customers were amazed at how smooth the closing and loan applications went. One applicant was particularly impressed with Blair and the rest of the staff for running the show in a professional, automated, and cooperative manner. These comments can be used as recommendations for homeowners seeking financing, both new and previous ones. Local Mortgage's exceptional customer service and expertise in brokerage has fueled their ratings and reviews. Hopefully, more clients will experience a headache-free home buying and loan process under their guidance.

Frequently asked questions

6 questions
What do Local Mortgage clients say about their experience with the team?
Clients frequently praise the team for their responsiveness and professionalism. Reviewers highlight the team's ability to communicate effectively and provide timely assistance, making the mortgage process smooth and worry-free.
Does Local Mortgage Inc. offer pre-approval services, and how do customers feel about the process?
Yes, they provide pre-approval services. Customers appreciate the quick and efficient handling of their applications, often noting that the team is attentive and supportive throughout the process, ensuring a seamless experience.
How does Local Mortgage handle loan processing, and what do customers say about it?
They manage loan processing through document preparation, underwriting, and closing. Reviewers often mention the team's efficiency and attention to detail, leading to a smooth closing experience without unexpected issues.
Who founded Local Mortgage, and what is their background?
Travis Chapman founded Local Mortgage after years as the director of large-scale mortgage operations at a bank, aiming to provide personalized service in a family-owned setting.
What appraisal services does Local Mortgage provide, and how do clients perceive their effectiveness?
Local Mortgage offers property, loan, and breach of contract appraisal services. Clients appreciate the thoroughness and professionalism of the appraisal process, often noting the team's expertise and responsiveness.
Where is Local Mortgage Inc. located?
5350 Poplar Ave Suite 850, Memphis, TN 38119, USA

Location & directions

Memphis, Tennessee
Local Mortgage Inc.
Mortgage Broker
Address
5350 Poplar Ave Suite 850, Memphis, TN 38119, USA
Hours
Open 00:00 - 23:59
Local Mortgage Inc. Reviews · 4.9 average
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