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Mattress Firm Bartlett
Mattress Firm Bartlett
Mattress Firm Bartlett
Mattress Firm Bartlett

Mattress Firm Bartlett

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5975 Stage Rd Suite 2, Bartlett, TN 38134, USA Get Directions
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ABOUT   Services Excellence Summary

Our team at Mattress Firm Bartlett wants you to get a good night of sleep every night. We work hard to find the best solutions for your unique needs. This starts with over 200 hours of training for our Sleep Experts. We also have the Love Your Mattress Guarantee. We offer the highest discounts from Sealy, Tempur-Pedic, and Sleepy's. You will also receive a 120-night free trial to test out your new mattress. This trial is included to guarantee you get the right mattress. There are times when Mattress Firm mistakenly thinks it is in mattress sales. However, Mattress Firm is actually in the match-you-with-the-right-mattress-for-you business. Mattress Firm has helped people sleep better since 1990. Our team matches people with the most comfortable mattress at the best price. Mattress Firm started as a small mattress store network in a few states. Now, there are more than 2400 locations across the country. Every Sleep Expert® starts their journey after finishing 80 hours of training. It is a great experience. At Mattress Firm, our customers will receive high-quality service from the happiest employees. Everyone loves to go to work and come back home happy every day. Our customers will be surprised by the Sleep Experts®. This is the Love Your Mattress Guarantee. It guarantees you will get the best quality mattress comfort, support, value, and price. Our mission is to help you get the right mattress. The Ticket to Dream Foundation has three collection campaigns every year to help foster children sleep better. Selling mattresses can be a lucrative business but what you do to help others sleep well is what makes life meaningful.

 

SUMMARY   Reviews Summary

The barrage of reviews demonstrates a prevalent sentiment of consumers who rate their shopping experiences at Mattress Firm. The most common marker of the consumer experience is in the company of the salespeople. Many reviews praised the professionalism of the staff, with Jerald and Wes receiving accolades for their friendliness and ability to answer purchasing queries. Several posts cited other positive attributes like the employees' kindness, helpfulness and patience - especially while customers tested products or considered an array of options. Such behavior indicates the company's customer satisfaction attitude that manifests in the good feeling they get from staff actions. In terms of acquisition, respondents reported diverse encounters. Several praised Mattress Firm for its product stock policy while at least three others commended the competitive pricing. The rate and level of convenience have similarly been highlighted, with a lot of consumers eager for the promised delivery of their purchases. Product quality has generally been satisfactory, with numerous individuals indicating that their purchases meet their expectations. The dominant mood of comfort and good experience is evident from the many smiling faces and mutual references encouraged by the consumers. Clearly, the supply and delivery of mattresses is differentiated from various mattress dealers and that superior customer service is one crucial reason for the overwhelming customer satisfaction levels seen at Mattress Firm.

 

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Pros & Cons

PROS
recommend (10)
very knowledgeab ... (7)
very helpful (6)
great experience ... (6)
very professiona ... (4)
extremely helpfu ... (4)
highly recommend ... (4)
great customer s ... (3)
wonderful experi ... (2)
knowledgeable an ... (2)
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Cons
no communication ... (1)

Mattress Firm Bartlett Reviews: 100. Average Rating: 4.8

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