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  1. US
  2. TN
  3. Memphis
Mattress Firm Poplar Avenue South
Mattress Firm Poplar Avenue South
Mattress Firm Poplar Avenue South
Mattress Firm Poplar Avenue South

Mattress Firm Poplar Avenue South

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5237 Poplar Ave, Memphis, TN 38119, USA Get Directions
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ABOUT   Services Excellence Summary

Everyone in the store wants to ensure you sleep well every night. How do they manage to do this? To establish a one-of-a-kind solution, their Sleep Experts invest over 200 hours in training. The Love Your Mattress Guarantee gives you confidence. Sealy, Tempur-Pedic, and Sleepy's are all available at a discount. You will get a 120-night free trial for your new mattress to get the right mattress. Mattress Firm sometimes appears to be in the mattress sales business. What most people don't know is that Mattress Firm is in the match-you-with-the-right-mattress-for-you business. Mattress Firm has been making people sleep better since 1990. The company matches people with the best mattress at the lowest price. Mattress Firm was initially a small chain of mattress shops in a few states. Over 2400 stores are now throughout the entire country. It starts with an 80-hour training program that every new Sleep Expert(r) has to complete. Training is worth it. Mattress Firm is unique. Their customers get superior service. If people are happy serving customers, it ensures that the customers later get top-quality services. Everyone loves coming to work and returning home happy. The Sleep Experts are sure to amaze their customers (r). It is their Love Your Mattress Guarantee. It merely means you'll get the best quality comfort, choice, price, value, and support for your mattress. Those are attractive. They want to help you choose the best mattress. The Mattress Firm Foster Kids program at The Ticket to Dream Foundation holds three collections drives each year. These drives assist the foster kids slightly improve their sleeping habits. As lucrative as the mattress business is, there is nothing that makes life brighter than helping others sleep well.

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly positive, customers continually praising the excellent customer service with various employees, especially Matt, Jerald, Zachary, and Wes. Each person reviewed has a story of helpfulness, patience, and knowledge when purchasing a mattress. The customers enjoy the absence of pushy sales practices and large selection of mattresses. Many are pleased by how quickly they were able to have their items delivered or picked up at the warehouse. The customers are in agreement that this shopping experience is pleasant from start to finish and it is highly recommended. Overall, the positive feedback provides a clear picture of the company's high-quality customer service.

 

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Pros & Cons

PROS
very knowledgeab ... (6)
very helpful (5)
great customer s ... (4)
very friendly (3)
great experience ... (3)
recommend (3)
helped me (3)
excellent custom ... (3)
wonderful experi ... (2)
great selection (2)
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Mattress Firm Poplar Avenue South Reviews: 100. Average Rating: 5.0

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