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  1. US
  2. TN
  3. Memphis
Planet Fitness
Planet Fitness
Planet Fitness
Planet Fitness

Planet Fitness

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4700 Summer Ave, Memphis, TN 38122, USA Get Directions
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ABOUT   Services Excellence Summary

No matter your needs, we have a membership for you. All Planet Fitness members enjoy unlimited access to the club, plus the option to ask our knowledgeable staff for help whenever they need it. Our PF Black Card(r) members enjoy additional privileges, such as the ability to bring a buddy for free, as well as access to all our 2,300+ PF locations. Need extra motivation or guidance on your path to fitness? Sign up for a PF Membership and get free training, or browse our Planet of Triumphs blog to read true-life tales from members who have achieved their goals. We aim to create a secure and welcoming environment for all who walk through our doors, as well as providing all of the amenities and help you need once you are here.

 

SUMMARY   Reviews Summary

The reviews show a wide range of opinions on the gym. The majority enjoyed their experience with the gym, particularly naming the cleanliness; friendly and welcoming staff, and music and TV, but the number one highlight was the cost. One reviewer said the location was good for them and the price was excellent; another said the price was unbeatable.; A reviewer said they could attend any gym in the US for $23 a month. But not all is praise, some people experienced negative staff, including comments about employees mocking customers, and issues with reduced staff and hours during the pandemic. The gym had mixed reviews when it came to the tanning beds. One tanner said the gym was excellent and the addition of new stand up beds made for a better experience. Another said they had trouble getting a tanning bed quickly, which was frustrating. This contrast is repeated in comments on staff friendliness, with one person saying the staff was incredibly kind and another claiming they had poor experiences. But there are many pieces of feedback in which the customer left happy with their experience, like one customer who said they found everything they needed in the locker room and had a great tanning experience. This happy client said the staff was helpful and very welcoming, and they thought the gym was a good deal.

 

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Reputation Change over time
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Pros & Cons

PROS
very clean (3)
will be back (1)
great place (1)
great work (1)
love the quality ... (1)
not too busy (1)
friendly staff (1)
very helpful (1)
feel safe (1)
helpful and frie ... (1)
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Cons
stay away (1)
rude (1)

Planet Fitness Reviews: 100. Average Rating: 4.5

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