Fair pricingKnowledgeable staffGood quality furnitureQuick deliveryVariety of optionsFriendly staffHelpful salespeopleReasonable delivery feeClean store
About this business
Royal Furniture carries a large variety of sectionals, sofas, recliners, and chairs. They also have custom upholstered beds, mattresses, dressing tables, nightstands, and dining sets. If you live in the Memphis, Jackson, or Southaven area, Royal Furniture is your number one furniture store. No part of this page may be copied or reproduced without the express permission of the company. Accuracy We strive to provide accurate information. If you find an error, please let us know, and we will correct it. To verify pricing information, colors, dimensions, availability, and lead times, please contact us.
Reviews Summary
Royal Furniture has garnered positive reviews for its great customer service. \n Customers describe the salespeople as patient, friendly, and not pushy. They were grateful to Dedrick Ford and Neiki Cannon for their professionalism and helpfulness. Nor did they mind having sales representatives explore other payment methods to reduce high fees. They also expressed satisfaction with the merchandise, praising the high quality and reasonable prices. However, some of the few complaints were about the high delivery costs. But the furniture seemed worth the investment, and happy customers recommended the store to others. One person wrote that the financial advisor was amazing and saved them a lot of money. Therefore, the retailer should continue training its employees on how to help customers and consider reducing their delivery costs.
Frequently asked questions
7 questions
What do Royal Furniture clients say about the experience and service?
Reviewers frequently praise the knowledgeable and friendly staff, particularly mentioning sales representatives like Neiki Cannon and Dedrick Ford for their helpfulness. Many highlight the quick delivery service and the overall welcoming atmosphere of the store.
Does Royal Furniture offer financing options for their furniture?
Yes, they provide several financing options including interest-free financing, credit approval, and monthly payment plans, making it easier for customers to purchase their desired furniture.
Can I get delivery services for my furniture purchases at Royal Furniture?
Yes, they offer delivery services for various items including sofas, dining tables, and bedroom sets, ensuring that your new furniture arrives safely at your home.
What types of furniture does Royal Furniture sell?
They offer a wide selection of furniture including sectionals, sofas, recliners, chairs, custom upholstery, beds, mattresses, dressing tables, nightstands, and dining sets.
How does Royal Furniture ensure the quality of their products?
They provide a factory warranty, along with repair services and damage claims processing, ensuring that customers can trust the quality of their purchases.
What do customers say about the delivery experience at Royal Furniture?
Many customers appreciate the quick delivery times and the professionalism of the delivery staff, often describing them as personable and efficient, which enhances the overall shopping experience.