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Review Keywords Analysis

  1. US
  2. TN
  3. Memphis
Royal Furniture
Royal Furniture
Royal Furniture
Royal Furniture

Royal Furniture

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5226 Summer Ave, Memphis, TN 38122, USA Get Directions
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3.8
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ABOUT   Services Excellence Summary

Royal Furniture carries a large variety of sectionals, sofas, recliners, and chairs. They also have custom upholstered beds, mattresses, dressing tables, nightstands, and dining sets. If you live in the Memphis, Jackson, or Southaven area, Royal Furniture is your number one furniture store. No part of this page may be copied or reproduced without the express permission of the company. Accuracy We strive to provide accurate information. If you find an error, please let us know, and we will correct it. To verify pricing information, colors, dimensions, availability, and lead times, please contact us.

 

SUMMARY   Reviews Summary

Royal Furniture has garnered positive reviews for its great customer service. \n Customers describe the salespeople as patient, friendly, and not pushy. They were grateful to Dedrick Ford and Neiki Cannon for their professionalism and helpfulness. Nor did they mind having sales representatives explore other payment methods to reduce high fees. They also expressed satisfaction with the merchandise, praising the high quality and reasonable prices. However, some of the few complaints were about the high delivery costs. But the furniture seemed worth the investment, and happy customers recommended the store to others. One person wrote that the financial advisor was amazing and saved them a lot of money. Therefore, the retailer should continue training its employees on how to help customers and consider reducing their delivery costs.

 

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Pros & Cons

PROS
recommend (2)
very polite (1)
decent prices (1)
professional and ... (1)
good quality (1)
very informative ... (1)
recommended (1)
great work (1)
very kind (1)
very grateful (1)
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Cons
unprofessional (4)
terrible (3)
unprofessional (2)
terrible custome ... (2)
horrible (2)
do not come (1)
untrustworthy (1)
much pain (1)
high prices (1)
rude (1)
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Royal Furniture Reviews: 99. Average Rating: 3.8

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