Union Auto Parts. Knowledge. Commitment. Expertise. Nobody knows the auto parts business and industry like we do. Our friendly, knowledgeable counter professionals are certified, and our 11 locations can assist you. Many of our counter professionals have over ten years' experience in automotive aftermarket and auto parts, and they know how to find the hardest-to-locate parts. Since 1952, Union Auto Parts has been headquartered in Memphis, TN, distributing exceptional products. Chrysler, Ford, and GM dealerships, independent jobbers and fleets, service dealers, national accounts, and other dealers benefit from our services. We believe in helping make your business more efficient and profitable by providing quality 'fit and form' aftermarket parts for domestic and imported vehicles, along with Original Equipment for Chrysler, Ford, Nissan, and GM.
Original EquipmentEO
Reviews Summary
Customers have recognized Union Auto Parts for exceptional customer service and consistent experiences with polite and knowledgeable workers. The store's dedication to helping people find the necessary parts has garnered numerous favorable reviews, with many people stating they have found something thanks to Union Auto Parts that they could not find anywhere else. This often resulted in them saving money. The amount of time other clients state they spent driving around town pales in comparison to five minutes they stayed around at the companahelps showcase encourages their frustration but positive experience after entering. Customers described staff members as helpful, courteous, and knowledgeable, saying the store was the best place to get an excellent part at a fair price. One customer mentioned how knowledgeable staff transformed an annoying day into a positive experience, and many advised shoppers to visit because they would have a positive experience, too. Customers seemed committed after they travels the return to send others likely for the traveler around customer experience. Companies make the customer feel it is important for them to come back, and the reviews confirm. A person took the time to thank two employees by name, though most reviews did not offer this much detail. Greg and Shawnee received kudos and were recognized for their contributions to a customer's positive experience and the company's positive experience. Customers who do not have to call ahead to customer service a company called exceptional services are praising the company's good prices and excellent service. A person excitedly wrote that they would return and tell their friends to do so, showcasing their dedication to the store.
Frequently asked questions
7 questions
What do Union Auto Parts clients say about the customer service?
Reviewers frequently praise the knowledgeable and friendly staff at Union Auto Parts, highlighting their willingness to assist with part lookup and technical support. Many customers express satisfaction with the exceptional service they received, particularly from team members like Shawnee.
Does Union Auto Parts offer assistance for hard-to-find parts?
Yes, they specialize in hard-to-find parts and provide services for custom orders and bulk orders. Their experienced counter professionals are adept at locating difficult parts, making them a reliable choice for unique automotive needs.
Can I get technical support or installation advice at Union Auto Parts?
Absolutely! They offer free technical support and installation advice, ensuring that customers have the guidance they need for their auto parts purchases.
What types of auto parts does Union Auto Parts sell?
Union Auto Parts provides a wide range of auto parts, including OEM parts, replacement parts, and aftermarket parts. They cater to various customers, including dealerships and independent jobbers.
How does Union Auto Parts assist customers looking for specific parts?
The team at Union Auto Parts offers part lookup assistance for free, helping customers find the exact parts they need, even if those parts are not in stock at the time.
What is the experience level of the staff at Union Auto Parts?
Over half of the counter professionals at Union Auto Parts have more than 10 years of experience in the automotive aftermarket, ensuring expert assistance for customers seeking auto parts.