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  2. TN
  3. Murfreesboro
City Auto - Murfreesboro

City Auto - Murfreesboro

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1023 Bridge Ave, Murfreesboro, TN 37129, USA Get Directions
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ABOUT   Services Excellence Summary

City Auto Sales, LLC's City Auto Sales, LLC was founded in Memphis, TN in 1986 on 4932 Elmore Road. The first facility was a 4,000 square foot structure on a 4-acre parcel. The company has grown under the leadership of David S. Andrews, its founder and CEO. In 2007, City Auto acquired adjacent land and added 8,000 square feet of showroom space to the existing building. In recent years, City Auto enlarged the Memphis location by acquiring another adjacent property and building two more buildings that provide vital office space. The Memphis Dealership is a place of constant change. In 2021, a major remodel included a modernized customer consultation area with a computer station for each customer and a more extensive customer lounge after enlargements of the welcome area and coffee bars. City Auto opened a second location in Murfreesboro in 2011. The fast-growing city in Tennessee is home to Middle Tennessee State University and a thriving local business community. City Auto purchased 4 acres on 1023 Bridge Avenue and initially operated in a 5,000 square-foot building that the company leased from the original property. The rapid growth of City Auto Murfreesboro made it necessary to expand to meet the demand and provide staff and facilities that would meet customer expectations. City Auto Murfreesboro's vision of expansion was realized in 2022 with the opening of a 27,000-square-foot building at 1015 Bridge Avenue. The two-story building houses the 10-bay service shop, has offices on the second floor and 9,500 sq. ft. showroom and sales space. City Auto Murfreesboro is among true best-in-class dealerships. In the most recent addition to this history of City Auto Sales, LLC, the Murfreesboro campus hosted the ribbon cutting for a Mitsubishi franchise in 2023. City Auto's two campuses operate with the intention of offering stress-free car buying experiences. In other words, a friendly, transparent, honest car buying experience every day we go to work. Our mission at City Auto is that shopping for a car should be fun. We think we can make it fun if we do our jobs right. Save money and shop your way. Offline and online.

 

SUMMARY   Reviews Summary

Multiple reviews expressed how pleased many buyers were with City Auto and their staff, particularly Carmen Woodall, Trace Wilfong, and Kiwi. Customers admired the caring and no-pressure demeanor, and Kept mentioning how quick their purchases went beginning to end, plus how helpful and understanding the staff were. There were several comments about detailed explanations and their appreciation. They were especially proud of how well-informed and comfortable first-time buyers felt. Many reviews cited how they would repeat the experience and even saw City Auto as their go-to dealership. Nonetheless, there was quite a bit of love for the cleanliness and upkeep of the vehicles, with many reviews saying they would continue to buy more vehicles at City Auto. Interactions with different staff, including sales and finance, were described as very professional because these personnel have a way of making one feel at home. This friendliness and sincerity were repeated in a couple of reviews and were appreciated. Apart from this, many people were thankful for the range of vehicles available and how fast they got linked to the perfect car for them. Some of the customers gave particular mention of how necessary finances were to them, and they were happy not to be pushed, instead, they felt listened to and understood by the finance staff. In all reviews, people loved the inclusivity of City Auto, with some people who mentioned being assisted to their car with their possessions and being given gas to fill in the first city. City Auto’s main office at Murfreesboro garnered rave reviews overall, with comments on how well they were treated and how smooth the process of buying was. Proficiency in car service later on was also mentioned, with one review talking about how fast the service was done with the minimum waiting time. The other person was very pleased with customer service from the service manager and how they would check the car and solve the problem quickly. All these from buying to service, most of the customers happened to have very positive stories to tell. Happy customers. City Auto is the way to go. Service with smi

 

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PROS
recommend (16)
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helped me (4)
very friendly (4)
great service (4)
highly recommend ... (4)
very professiona ... (3)
super helpful (2)
absolutely amazi ... (2)
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awful (2)
would not recomm ... (2)
not recommend (2)
didn't do anythi ... (1)
unprofessional (1)
not worth (1)
go to another pl ... (1)
bad business (1)
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City Auto - Murfreesboro Reviews: 104. Average Rating: 4.4

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