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Review Keywords Analysis

US / TX / Amarillo
Austin's Autos photo
Austin's Autos photo
Austin's Autos photo
Austin's Autos photo
Austin's Autos photo

Austin's Autos

Address: 2903 S Western St, Amarillo, TX 79109, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Sales SUVs $20,000 - $35,000 Call to Book
Trucks $25,000 - $40,000 Call to Book
Sedans $15,000 - $30,000 Call to Book
Customer Service Post-Sale Support Free Call to Book
Trade-in Evaluations Free Call to Book
Financing Assistance Free Call to Book
Vehicle Repairs Brake Services $200 - $500 Call to Book
Engine Repair $500 - $3,000 Call to Book
Regular Maintenance $50 - $150 Call to Book

What people love

From reviews
Customer service Friendly staff No pressure buying Quick transaction Professional service Helpful staff Efficient communication Fair pricing Kind staff Honest business

About this business

Austin's Autos in Amarillo is a late-model, pre-owned car dealership that provides a full automotive experience to its customers at a reasonable price. We are devoted to providing premium customer service and enjoy working with clients who are able to come see us. Our map and contact number are included for your assistance in finding us. When you acquire a new car from us, we share our love of cars with you. All our cars are priced at the NADA Bank rate. We collaborate with local credit unions and banks to get you approved (credit approval). We also have loan request forms for several local credit unions and banks at our office. Upgrade choices (extended warranties) are available on qualifying vehicles.

Reviews Summary

Customers unanimously endorse Austin's Auto for its warm, pressure-free approach and its associates, who are very helpful and have the car's best interests in mind. They find it to be very professional and competitive in pricing but without ambiguity, with no unnecessary haggling or hidden costs. Austin's makes buying a car as easy as it gets, and every detail of the purchase is made accurate and relaxed. Many past car purchases involve anxiety and fear, but Austin's reviews indicate that this is not the case if you shop with them. Daniel and Brent are frequently recommended, which reflects their continued service value and devotion to each customer. They are easy customers to relax and feel confident with, which makes this a pleasant break from many car dealers' bad reputations. If issues do occur, the manager often offers to solve them, which is useful for Austin Auto's vision of total system care for their clients. Many reported once that their car had a warning screen that said "Low battery Please stop the car safely and park." This was reported within a month of the sale. The company is responsive, and the shop will prove on time to change the battery. The consensus is that a good car purchase is to buy from when most customers agree. Average buying costs are very fair with a previously stated summary of expense. Customers were billed twice, with the first cost being the last.

Frequently asked questions

7 questions
What do Austin's Autos clients say about their experience with the team?
Customers frequently praise the friendly and helpful staff, noting that the sales process is pressure-free and efficient. Reviewers highlight the professionalism of team members like Tanner and Brent, who provide excellent support throughout the buying process.
Does Austin's Autos offer financing assistance for used vehicles?
Yes, they provide financing assistance as part of their customer service, ensuring customers can secure loans through local credit unions and banks. This support is offered free of charge.
Can I get a trade-in evaluation at Austin's Autos?
Yes, they offer free trade-in evaluations as part of their customer service, helping you understand the value of your current vehicle when considering a purchase.
What types of vehicles does Austin's Autos sell?
They specialize in selling late-model, pre-owned vehicles, including SUVs, trucks, and sedans, ensuring a diverse selection for customers.
Does Austin's Autos handle vehicle repairs, and what services do they offer?
Yes, they provide vehicle repairs including brake services, engine repair, and regular maintenance, ensuring a comprehensive automobile experience.
What happens if I have an issue with my vehicle after purchase?
Customers report that Austin's Autos provides excellent post-sale support, addressing issues promptly and ensuring customer satisfaction even after the sale.
Where is Austin's Autos located?
2903 S Western St, Amarillo, TX 79109, USA

Location & directions

Amarillo, Texas
Austin's Autos
Used Car Dealer
Address
2903 S Western St, Amarillo, TX 79109, USA
Hours
Closed Now
Austin's Autos Reviews · 4.4 average
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