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Review Keywords Analysis

  1. US
  2. TX
  3. Austin
Atlas Credit Co., Inc.

Atlas Credit Co., Inc.

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Open 8:30 AM-6:30 PM now
4410 E Riverside Dr Suite #104, Austin, TX 78741, USA Get Directions
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4.7

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ABOUT   Services Excellence Summary

Thomas A. Young was one of the first people to realize the potential of the consumer-lending industry. Atlas Credit was established on January 11, 1968, by Thomas A. Young in Tyler, Texas, and has grown to over fifty locations across the state. Our most valuable resource is our current and prospective customers. We aim to deliver excellent customer service and treat every customer with dignity. Our team can assist with small loans in various locations. We also offer a variety of terms and loans from which to choose, so there is something for everyone. Atlas Credit is glad to be a business where employees are as loyal and committed as its customers. Atlas Credit is proud of its approach to hiring, developing, retaining, and motivating the best people in the industry. We are a top competitor because of our staff, who have always been and will continue to be our competitive advantage. At Atlas Credit, it is our people who make the difference.

 

SUMMARY   Reviews Summary

Reviews paint a picture of top-notch customer service with an active and friendly team that is professional and welcoming. Customers frequently mention the term 'friendly' when describing the staff. This praise is often stated in multiple languages, indicating that these international customers genuinely value personal touch. Statements in other languages are often fully translated, but many of them still contain an exclamation mark or a 'thank you' at the end. The phrases depend on a customer's perspective, with some focusing on ho helpful staff were, implying that the staff are a great support system. These key aspects show that customers appreciate and trust the staff. The remarks also reflect the staff's competence, integrity, and commitment to their roles. The staff were able to demonstrate how well they apply their skills. This institution becomes a friendly, reliable, and helpful loan provider based on this customer feedback.

 

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Pros & Cons

PROS
recommend (9)
very helpful (7)
very friendly (7)
great customer s ... (4)
friendly staff (3)
very professiona ... (3)
recommended (3)
good service (3)
excellent servic ... (2)
100% recommended ... (2)
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Cons
stay away (1)
bad customer ser ... (1)
rude (1)
very bad service ... (1)
Atlas Credit Co., Inc. Reviews: 100. Average Rating: 4.7
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