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Best Option Restoration of Travis County

Best Option Restoration of Travis County

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Open  00:00-23:59 now
9705 Burnet Rd ste 210, Austin, TX 78758, USA Get Directions
5.0
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ABOUT   Services Excellence Summary

Best Option Restoration of Travis County is a fire and smoke damage remediation company, water damage repair company, and certified by the State of Texas to deal with mold. Locally owned and operated, we proudly offer our services to Austin and the surrounding areas of North Austin Central Austin South Austin Cedar Park Leander Round Rock Pflugerville Dripping Springs Georgetown Lakeway Sunset Valley Liberty Hill Jollyville Wells Branch Manor Hutto. We offer a 24-hour emergency response service. We can promise you that you will get the services you choose within a specific time frame. We take care of everything for you, so you do not have to worry about hiring multiple companies. Contact us today for a quote! We are a full-service local water damage restoration company with a team of highly skilled and IICRC certified water damage technicians. We have the necessary experience and knowledge to resolve your damaged pipes, water damage, flooding, or sewage backup. Ice, snow, or rainstorms can cause damage to your (gutters, roof, or windows). Best Option Restoration is your local expert for rapid water damage restoration. The first thing we do when you call is to find the water source. We then conduct an inspection to assess the damage and supporting factors. Mold can still be a problem even in a dry environment, which is why you must start at the source to prevent future damage.

 

SUMMARY   Reviews Summary

Carlos and his team at Best Option Restoration (BOR) receive ten stars out of five for their exceptional service when it comes to mold and water damage remediation. They present as competent, accommodating, professional, and knowledgeable. Carlos came immediately to help when I contacted him about a water damage emergency in my bathroom, and his assessments, advice, and pros and cons of several options were priceless. Plus, it turned out to be what it was and if it were worse, he was ready to handle that as well and would not leave until the job was done. The crew was clean, orderly, efficient, and very respectful. They took my situation seriously and took great care of my property as though it were theirs. Carlos's wife handled most of the communication, answering calls, texting, or emailing, whatever my communication was, and she even took the time to explain things to me multiple times. The job was dirty, and the crew showed up in full PPE and handled it, and cleaned up, cleaned the area after. Every night before they left to go home, they made sure to put my home back in the best order they could, and any extra messes they created were always fully cleaned and not my problem. I was immediately familiar with my point of contact, who would be assigned to me for the entirety of the job if I had any questions or concerns, which was excellent. The time from when my insurance company talked with them to when the work started was only about a week. Carlos proposed a way to handle the job that was to remove and replace the affected grout and caulk. He then took measures when the damage was more extensive than suspected. I would definitely recommend the team to a friend or family member because they were conscientious and conscientious.

 

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Best Option Restoration of Travis County Reviews: 39. Average Rating: 5.0

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