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  1. US
  2. TX
  3. Austin
BHV - Austin
BHV - Austin
BHV - Austin

BHV - Austin

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Open 7:00 AM - 7:00 PM now
412 Josephine St, Austin, TX 78704, USA Get Directions

4.7

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ABOUT   Services Excellence Summary

At BHV - Austin, dogs are taken for a walk between five and six times a day during daycare and between seven and eight times during boarding. The animals are placed in small groups based on their size and state of mind. The playgroup has a rest duration in the middle. They have their own space with water and can have personal belongings. Playgroup durations vary from 20 to 25 minutes, according to the morning's activity level. Our playgroups begin as soon as our daycare schedule is set. You must be cognizant of this as a daycare customer. A dog is only guaranteed to be in the playtime portion of the day if it is dropped off at least an hour before pick-up. All of our dogs play in their own groups. We don't offer all-day play. Our solution has been successful for all involved. The rare dog may require extra special attention, is more anxious, or is an all-day play animal.

 

SUMMARY   Reviews Summary

Barking Hound Village is a popular choice for dog daycare and boarding, with many positive reviews from happy pet owners. The sentiment is highly commending connoting with a general theme of trust and care. Testimonials consistently mention a caring facility atmosphere and trained staff, often singling out Vanessa for personal praise. Friendly vibes are noticed as well as cleanliness, attention to animal instruction, and supervision during active hours and inevitable downtime. The physical space is well-appointed with spacious play and rest areas, toys, and individualized spaces that prevent dogs from feeling constrained. On top of all that, owners appreciate curfews, pick up and drop off services provided without causing too much stress in dog's life. That the maintenance of contact with photos and social media postings is an enjoyable touch and build trust. The considerable amount of commitment and investment in dogs health in providing quality natural foods and consultation with specialists. Owners validated the value of money placed on the services making them trust and hence the high recommendations. In addition to these, the management sets an example with clean and well-dressed staff, creates a new experience for the dogs, which ends up being one of the favourites. Most owners have reported their dog being excited to be left, which is a sign of how much trust is given to the staff. There also benefits like location and convenience to the customers. BHV came to all customers and availed clean and all doggy moods. Shopping for pet items is a walk-in and out within 5 minutes from BHV. Pets feel like they are at home. They recommend any other dog owner.

 

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PROS
recommend (7)
highly recommend ... (3)
accommodating (3)
great place (2)
staff is friendl ... (2)
great experience ... (2)
great job (1)
well cared for (1)
great location (1)
great service (1)
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BHV - Austin Reviews: 55. Average Rating: 4.7
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