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  1. US
  2. TX
  3. Austin
Brushy Creek Electric
Brushy Creek Electric
Brushy Creek Electric
Brushy Creek Electric

Brushy Creek Electric

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Open 00:00-23:59 now
11613 Star View Trail, Austin, TX 78750, USA Get Directions

4.8

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ABOUT   Services Excellence Summary

Brushy Creek Electric provides a comprehensive solution for all our customers, offering a multitude of services. Our company was founded in 1986 and we have always been devoted to satisfying customers. We specialize in electrical panel and meter loop repair or upgrades, LED fixture energy conservation, and emergency generator transfer switch installation. We also provide full new construction for residential and commercial projects. Motor Control is our niche. Our customers are valuable to us, and we are excited to collaborate with you. If you have any questions, suggestions, or other specific needs, please let us know.

 

SUMMARY   Reviews Summary

Most of the feedback is still positive. Many customers find Greg to be professional, courteous, and effective. They also say that he provides excellent service at reasonable prices. Greg's on-the-spot Just-In-Time services have been especially appreciated in emergencies, such as during storms or when customers need an immediate turnaround. His ability to navigate traffic on long afternoons and fix electric problems on time make him a reliable tradesperson. Customers cite evidence of this in statements such as working with him in past repairs and alluding to him as their go-to electrician. Greg always explains his analysis and any required work in detail. He gives affordable and practical fixes and provides trustworthy electric advice. Its customer service is evidenced by its commitment to ethical pricing. All of its customer reviews give it a raving positive impression. Customers commend him for his ethical conduct, affordability, and responsive communication, making them a return customer. Even in emergencies, Greg provides a more affordable and helpful service. He is transparent about any fees and gives price quotes on site. Customers say that he went far beyond his duties to ensure their inclusion and contentment in their communications. 95% of the feedback received at each location is positive. Every positive review lists at least one positive aspect of Greg's work. These include his professionalism, efficiency, transparency, accommodation, detailed, and customized approaches when dealing with electrical issues. Customers appreciate his customer service-minded approach compared to other electricians. They praise him for reducing waste and cost and avoiding unnecessary replacements while counting on his expert knowledge and electrical services – the reason why they are happy and confident with him. Most past customers recommend Greg's services, noting that he offers good value for the money and responding promptly. They agree that customers can rely on him because of his unwavering fairness and respect for customer agreements, and trust him. Many stress that he is flexible with scheduling, and some state that he adapted to their emergency situations. Customers repeatedly claim that he is incredibly knowledgeable about a wide range of electrical systems and codes and that he understands the ethical implications of poor customer service. In most reviews, customers praise electronic communications, which they say are comprehensive. Despite having a long list of satisfied customers, some mention that he is responsive late at night. The vast majority of customers say that they will return to or reuse this business, and this is because past customers have experienced the quality that they came to look for. Past customers come back because they trust him and have experienced his customer accommodation. Greg always takes into account customer conditions while doing physical work. He respects customer needs and their budgets, advising what needs to be fixed or replaced while using leftover materials. Many customers point out that this gives him an edge over other electricians they have worked with. Brushy Creek Electrical is a top-rated business, and in reviews, it did particularly well in those dealing with electrical services. Repeatedly, customers cite quality, price, and communication as the reasons that they turn to Brushy Creek Electrical for their electrical needs. Customers consistently say that they plan to remain loyal to Brushy Creek Electrical despite competition offering electrical solutions, small business electricians and telecommuting options. Reached by email and very helpful and communicative. Customers' repeated frustrations with phone calls are how busy he was, such as calls he received while he was in the attic. His communication also includes setting other patients' expectations, including the electric company and information on scheduling. His service is an affordable solution to most electrical issues. His alternative solutions that he leaned on to avoid other costs are considered invaluable by his customers. Alternative solutions that customers only need to call Brushy Creek Electrical to do. The word of mouth organization is considered valuable and the best service given the cost/fontawesome brands include finding out how old and electrical panel is, that the panel is made by a company that has gone out of business, information on appliances customers need to keep running, and the knowledge behind identifying and resolving electrical problems. If Brushy Creek Electric LLC was split into later and cut off from the business from Greg(generational wealth), it would seem like more secure electrons. Extenuating their cold, resulting in the lag in customer service. Clients would receive new services with every pass by.

 

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Pros & Cons

PROS
recommend (9)
highly recommend ... (7)
fair price (3)
extremely profes ... (2)
great price (2)
great service (2)
on time (2)
super nice (2)
very happy (1)
timely service (1)
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Cons
wasting my time (1)
Brushy Creek Electric Reviews: 22. Average Rating: 4.8
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