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Review Keywords Analysis

  1. US
  2. TX
  3. Austin
Crate & Barrel

Crate & Barrel

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Open 10:00 AM-8:00 PM now
9607 Research Blvd, Austin, TX 78759, USA Get Directions
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ABOUT   Services Excellence Summary

Crate and Barrel Austin TX offers you the connection to the best designers in the world to help you live the life you desire. Modern home decor and furniture is available at modern furniture shops. Unique wall art, decor, and furniture are available at the home decor san Antonio store in Texas, as well as contemporary lighting, and modern dinnerware sets. Austin's furniture shop includes Crate and Kids which offers modern nursery furniture and cute toys. Each store offers free in-store pickup and delivery, curbside pickup or home delivery, as well as interior design services. When the weather is nice, every day is a barbecue day by the pool. For a venture, tidy up with modern counter and barstools to serve sandwiches and other treats to your children. There is a vinyl bar stool height for every style. The seat options for the kitchen stool vary from their styles, whether swivel, stationary, high-back, backless, or without backs, shallow- or deep-seated. In addition, consider whether the counter- or bar-height stools are required.

 

SUMMARY   Reviews Summary

Customer feedback on the quality and staff customer service at a popular retailer had been consistently good. According to reviews, staff members like Jairo, Yoandri, and Camilla provided helpful information and showed great concern for new customers, assisting them in identifying suitable items. There were numerous comments demonstrating customer satisfaction with Alyssia and Meah. The two workers are said to have given helpful insight into furniture options and ensuring that, as new homeowners, they made informed purchases that met their needs. Alyssia and Meah were praised for going above and beyond in assisting a new couple in furnishing their home after receiving a set that had a defect. The workers were also recognized and they worked to rectify the problem by finding a complete set and coordinating with the logistics team. A repeat customer liked the ability to match a new product with an old one and was grateful to the business for having an inventory management system that made that feasible. Customer service has been another highlight, as many who tried to change their orders and prices have noted that they have been easy to reach and willing to assist quickly. Most importantly, they did not challenge customers when they asked for orders to be changed or canceled. We can see this in the quick response a customer simply got when he forwarded a change request when he realized that a product was on discount. The customer lauded the store for processing the change instantly and reimbursing her the difference and application of the coupon before even making the initial purchase. The business was lauded for its instant response and updating the customer on possible issues, as a customer once remarked that her revealed, quoting the weekend 15 days, had not been acted on, but the warehouse workers had been responsible to inform her of the delay. Indeed, the majority of customers agreed that the store was easy to work with and thus reviewed furniture from the retailer. A shopper at another location underscored the importance of modernized garcinia equipment: we went in and ordered some like 4, 5 days ago that I had been browsing this store's collection online for just in those five days to stop offering exactly what I was looking for in a hurry I love the thrill of that success and surprise. Furniture reviews were also popular on platforms like Facebook and Instagram, customers often loved the quality and look and feel of the pieces they had bought. They looked forward to aiding the time when they needed home furniture that was of high quality.

 

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Pros & Cons

PROS
did an amazing j ... (1)
great staff (1)
service is great ... (1)
nice location (1)
very happy (1)
great customer s ... (1)
great place (1)
friendly and kno ... (1)
wonderful experi ... (1)
amazing job (1)
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Cons
not recommend (4)
rude (3)
was damaged (2)
horrible custome ... (2)
scratches (2)
horrible (2)
would not recomm ... (1)
not very helpful ... (1)
pricey (1)
0 stars (1)
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Crate & Barrel Reviews: 99. Average Rating: 3.7
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